Tag: Republic of Ireland

Irish An Post names preferred joint-venture partner

An Post has submitted the name of a preferred partner for its planned financial services joint-venture to the department of communications. It hopes to have approval and sign-off for the new business before Donal Curtin, the chief executive, leaves the company this July. GE Money, the giant US services group, is regarded by industry insiders as the lead candidate for the venture. But the identity of the preferred partner is being closely guarded. A total of four banks submitted proposals for the joint venture late last year. It is understood that Allied Irish Banks was also on the shortlist. A spokesperson for An Post said the company would not comment on the process as it was still going on. It is believed, however, that departmental approval will trigger talks on the finalisation of a deal.

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An Post to recruit new chief executive as Curtin departs

An Post is looking for a new chief executive following confirmation by Donal Curtin that he will leave his post in July. Mr Curtin (58) will depart at the end of a turbulent three-year contract agreed with An Post back in 2003. “It was always the case in relation to my role that it was to be for a recovery programme,” Mr Curtin said. The State company will now launch a recruitment campaign to fill the position. “In six months time that recovery programme will be implemented. There is a foundation there, the company is financially stable and the job now is to introduce long- term change.” He said that the new chief executive would have to make a “career type” commitment to the position as a five-year programme or strategy was now required.

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An Post may face new competitor in door-to-door mail

Business mail delivery group DX Ireland is considering entering the door-to-door postal market following the implementation of further liberalisation in the postal market. Managing director Kevin Galligan said the business document exchange firm was conducting a feasibility study with a view to entering the door-to-door delivery market before full deregulation comes into effect. As of January 1st this year, independent operators are permitted to collect and deliver postal items weighing in excess of 50g, down from the previous threshold of 100g, which was introduced in 2003. Any independent operator who wishes to deliver items weighing less than 50g door-to-door must charge 2.5 times the An Post tariff of 48c per item, or at least EUR1.20. Complete liberalisation in the market is due by January 2009 in line with an EU postal directive.

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Returns and Retail

Introduction 3
Shoppers and Returns survey 4
High Street shoppers and on-line shopping 4
Why High Street shoppers purchase on-line 5
When High Street shoppers shop least on-line 6
Returns and Shoppers 7
Returns differences across product and channel 8
When do you think goods can be returned? 10
Returns impact on Trading 11
Returns and Consumer understanding of their rights 12
Survey Summary and Conclusions 13

P:LibraryB2CRetail and Returns Survey 2006.doc

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Irish An Post’s next-day mail delivery rate worsens

The performance of An Post in delivering mail has deteriorated, with only 74 per cent of postal items delivered by the next working day, a new survey has found. The survey by the regulator ComReg relates to the third quarter of 2005. The figures for this period were 4 per cent down on the previous quarter. ComReg last night expressed dissatisfaction with the results and pointed out that its target for next-day delivery was 94 per cent. It also pointed to an especially poor performance in the southern region of An Post’s network, which it said appeared to be the result of operational changes. An Post strongly contested the results. Under chief executive Donal Curtin, the company has for a long time rejected the methods used by ComReg for measuring its performance.

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