Tag: Royal Mail

Royal Mail unveils modern and stylish new uniform

Posted by | Sep 9, 2008 | |

Royal Mail has unveiled a stylish and up to date new uniform to take the company proudly into its next phase of modernisation.

Designed in collaboration with postmen and women, the uniform is practical and contemporary. Not only will it allow postmen and women to carry out their duties in comfort, its practical qualities will also benefit customers with a specific aspect of the design tailored for Royal Mail’s new customer-focussed technology.

The new uniform design reflects a wide range of roles within Royal Mail. Items in the range include polo shirts, fleece tops, and summer hats, as well as cycle helmets. Also included are light-weight cagoules and all-weather jackets to protect Royal Mail delivery staff both from the elements and the challenges of the modern delivery round.

And the new trousers have specially designed pockets to hold new handheld computers – this week being rolled out to 33,000 postmen and women to provide customers with real time proof of delivery of tracked products, including Royal Mail’s Special Delivery services.

The changes have proved popular with Royal Mail employees; 81 per cent of postmen and women who trialled the new uniforms said they felt proud wearing them.

Post men and women in Brighton and Redhill are currently trialling the new uniforms. They will be introduced more widely across the organisation during 2009.

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Post Office launches new cash ISA offering 6.25 pct (UK)

Posted by | Sep 8, 2008 | |

The Post Office has extended its savings range by launching cash ISA paying a leading rate of 6.25 per cent.

The Post Office Cash ISA is ideal for savers looking for a highly competitive return on their savings and who want to take advantage of their annual tax-free allowance. It guarantees to track changes in the Bank of England base rate until 1st January 2010 and the rate will never be more than 1 per cent below base rate, meaning investors who stay with the Post Office over the long term will not be penalised.

Post Office is also offering customers the Post Office Investment ISA, which invests customers’ money in the FI Post Office Cautious Managed Investment Fund. The fund aims to provide medium to long-term capital growth by investing in a range of Norwich Union funds.

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Royal Mail TV ads to showcase business service record (UK)

Posted by | Sep 8, 2008 | |

Royal Mail is to unveil a multi-million-pound ad campaign in an attempt to fend off competition from rivals.

The marketing drive, which is called ‘Partners for Growth’ and showcases how Royal Mail has helped business customers, breaks in October across TV, digital and press.
The ads will explain how businesses such as gift provider Hotel Chocolat and online lingerie retailer Figleaves.com have successfully used the mailer’s services.

Royal Mail will also flag up a dedicated area of its website, which will provide a series of case studies on its clients.

Royal Mail hopes the campaign, created by Abbott Mead Vickers BBDO, will also raise staff morale by proving its business model has a future.

Royal Mail has largely abandoned broad ad campaigns targeting consumers, a strategy it used throughout the 80s and 90s, because 90 pct of its revenue now comes from businesses.

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Royal Mail puts brands into consumers hands through innovative new channel (UK)

Posted by | Sep 8, 2008 | |

Royal Mail is continuing its drive to deliver innovation in marketing by launching a new advertising and communications solution named Matter, which literally puts brands into consumer’s hands.

Matter is a box that fits the standard dimensions of a UK household letterbox, containing a range of physical brand representations enabling advertisers to get their products and services into the homes of their target customers.

And Matter has already received the endorsement of consumers – with more than 30,000 people registered to receive a box of brands after a test mailing created a storm of interest, featuring on more than 100 blogs and websites, as well as YouTube.

Royal Mail, which developed the solution in an exclusive partnership with Matter Media Limited, is now talking to advertisers keen to be involved in the next Matter mailing scheduled for October.

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New Post Office trial of atms offers convenient, Commission-free euros and dollars at selected branches

Posted by | Sep 8, 2008 | |

UK holidaymakers can now get commission-free foreign currency from new specially designed cash machines at selected Post Office® branches.

From today, foreign exchange ATMs are being trialled in thirteen branches nationwide, giving people even more convenience when it comes to buying their holiday cash.*

Customers using the ATMs will simply be able to insert their debit cards and select one of two mainstream currencies (euros or US dollars)**. There will be no charge for withdrawing cash, they get the same great exchange rate as over the counter and withdrawals are commission-free too.

The new machines supplied by Bank of Ireland are being trialled to complement the extensive range of counter services already available from Post Office® bureaux de change, making it even easier for holidaymakers to get their Travel Money quickly and efficiently.

The announcement comes as recent figures show that there were 309 million overseas transactions on UK-issued cards last year (three per cent of all transactions on UK-issued cards). In fact using a debit card to withdraw cash abroad is so popular with UK holidaymakers that a total of £7.1 billion was withdrawn from overseas cash machines in 2007.***

Helen Warburton, head of Post Office® travel services, said: “Holidaymakers can make real savings by avoiding all the charges and commission associated with using overseas cash machines abroad, and have more cash to enjoy on holiday instead.

“Our new ATM machines are a hassle-free, convenient and economic way for holidaymakers to get their holiday money from an ATM in this country at the push of a button.”

For those who still want to shop abroad with plastic, the Post Office® credit card is one of the few cards which offers 0% commission on overseas transactions or the pre-paid ‘Travel Money Card’ is available in Sterling, Euros or US Dollars.

Changing money at the Post Office® has never been easier. With a total of 7,600 branches offering currency on-demand over the counter, and an online ordering option at www.postoffice.co.uk for branch collection or home delivery, together with the thirteen new ATM machines, it is the largest and most accessible currency provider in the UK.

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