Tag: Royal Mail

Emirates Post and China Post sign deal to enhance cooperation in postal and financial services

Posted by | Jul 16, 2008 | |

Emirates Post and China Post have entered into an agreement to boost bilateral relations, with a focus on international electronic remittance, improvement in EMS (Express Mail Service), wider use of Dubai Transit Mail Hub and better marketing of the international postal service. The visit came as a sequel to a visit by a China Post delegation to Emirates Post in April, in which both sides decided to initiate moves to enhance bilateral business ties. According to the details of the agreement, International Electronic Remittance will be provided by both parties through the International Financial System (IFS) of UPU. Both sides will conduct joint promotion and marketing activities of the service that will be launched at the end of October 2008. China Post Group will consider using the Dubai Mail Transit Hub for mail items originating in China and dispatched to Middle East and Europe. Both parties will negotiate with airlines for better rates. In the field of EMS, both parties agreed to raise the weight limit of a single EMS item to 40 kg. Both parties will work together to launch time-specific services between the two countries. Emirates Post and China Post will work jointly to market customer-oriented postal services in both countries. The Emirates Post delegation visited various facilities of China Post, including the world’s largest sorting centre in Shanghai.

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International Freight Industry to shift from air transport to sea and rail

Posted by | Jul 15, 2008 | |

Australia Post’s Managing Director, Graeme John, foresees cutbacks on flights and a shift towards sea and rail deliveries with regard to the annual meeting of the Kahala Posts Group last week.

John said that growth in international freight from consumer goods such as electronics had been managed on a “just in time” basis, with air delivery preferred to other means of transport due to its speed advantage. But that approach was no longer viable as global warming would have an enormous influence on the postal industry worldwide increasing the pressure to shift towards less environmentally-damaging modes of delivery.

The Kahala Posts Group (KPG) which is the alliance of nine national postal administrations in Australia, the United States, Hong Kong, Japan, South Korea, Spain, France and Britain, was founded five years ago and named after a resort the members stayed at during their founding meeting in Hawaii. The postal operators have since launched an upgraded, guarantee-based international service between their respective countries and territories.

Therefore, Kahala Group focused instead on reliability of delivery. But to keep the reliability of the service, the Kahala members had to upgrade their tracking systems. It also required the creation of a “delivery calculator”, a database of eight billion postcodes that allows a customer to walk into any postal outlet, list their destination and be told a precise time window during which a parcel would be delivered, Brisbane Times further reported.

While the private couriers already offered that service and faster delivery, the Kahala members undercut their prices by 40 pct to 50 pct to stay competitive in price.

John further said that a worsening economic environment could prompt a trend to slower “deferred” delivery services.

The Kahala partnership is also moving beyond postage, with Australia Post, China Post and the US Postal Service preparing to launch a group-owned money transfer service to compete against Western Union, Brisbane Times added.

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EU postal operators failing to communicate

Posted by | Jul 14, 2008 | |

Swiss Post and Royal Mail have been praised for their regular news bulletins by Hellmail, the European postal industry news site.

Editor for Hellmail, Steve Lawson, said “Many Euro postal operators have been rather slow to market themselves and communicate in the wider context since Liberalisation began.” he said.

He said that some postal operators should be praised for their efforts. Swiss Post particularly, with a whole section devoted to media communications including an impressive image library. Royal Mail too has a dedicated press office with almost daily news.

“Oddly, Lithuania scores well in terms of news output, but France’s La Poste, Turkey, Slovakia and Slovenia fall far behind. Italy, Czechoslovakia and Bulgaria rarely update their news, The Ukraine, Latvia and Luxembourg have no translation facility at all for news, and Romania stopped producing translated news altogether in 2007.”

Hellmail found that most web sites were reasonably easy to navigate except for Denmark & Greece which had a Flash into that was very difficult to get past. Swiss Post and Royal Mail scored the highest for news output, closely followed by DHL, Malta, and Russian Post.

“Clearly there is much room for improvement and we have emailed most of these operators asking them to look closer at the way they communicate. Obviously some European postal services are heavily tied into state ownership, and in some cases, political regimes, but even so, with Europe pushing for closer ties under postal liberalisation, some countries have simply failed to exploit the potential here. From our perspective, its so important that smaller European countries can be heard. We really do want to know what they’re about.” he said.

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EuroDirect to join Royal Mail data partners (UK)

Posted by | Jul 14, 2008 | |

Royal Mail is strengthening its investment in data services by adding EuroDirect to its panel of data partners.

The move is designed to better service Royal Mail’s customers with dedicated data solutions, and assist them in using data tools to improve the effectiveness of their direct mail campaigns.

Royal Mail’s clients will now benefit from EuroDirect’s Data Exchange prospect pool consisting of 40 million records, its suite of Cameo Consumer Classifications, credit-scoring service CallQualify, and consumer insight and marketing intelligence system Microvision.

EuroDirect joins Dataforce on the panel, which was set up in January.

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