Tag: Royal Mail

Virgin Money launches pre-paid card

Posted by | Jul 5, 2007 | |

Virgin Money today entered the pre-paid card market with the launch of its Pay As You Go card.

The card is aimed at the three million people who do not have a bank account, and migrant workers, who can use it to send money home to their families.

The card works in a similar way to pay-as-you-go mobile phones, with people able to top up their card with money at Post Offices, PayPoint outlets and online.

Once money has been put on to the card it can be used to pay for things wherever MasterCard is accepted, as well as to buy things online and to withdraw cash from ATMs.

The cards can also be used by parents with children aged 13, with an online statement enabling them to monitor their children’s spending, and by people travelling abroad.

The cards cost GBP 9.95 to take out, with additional cards charged at £4.95. Money can be loaded on to the cards free at the Post Office or online but there is a 2.75% charge for using PayPoint and a 2.5% charge if a credit card is used.

People can use the cards to send money abroad by purchasing an addition card and sending it to their family. They can then load their card with cash in the UK and their family can withdraw it from an ATM abroad, although they will incur a 3.5% fee.

Cardholders will receive a 10% discount on goods and services from other members of the Virgin group, such as Virgin Megastores, Virgin Holidays and Virgin Wines.

Jayne-Anne Gadhia, chief executive of Virgin Money, said: “Almost three million adults in the UK do not use banking facilities and are locked in the cash economy.

“This card will allow users to buy on the internet, on the high street, and save money on a range of Virgin products.”

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Royal Mail aims to deliver on its social responsibility

Posted by | Jul 4, 2007 | |

For Royal Mail Group, corporate social responsibility means doing the right thing for its people, its business and the communities in which it operates.

The group believes that the modern consumer wants to buy from a company that share his values; employees want to work for companies that provide a healthy and safe environment and whose values align to theirs, and communities want companies that contribute to the cohesion that builds neighbourhoods where people live and work.

The group’s success in a number of award schemes demonstrates its continued commitment to meeting the needs of its customers, staff and the communities in which they work.

In particular the group has recently been awarded the World Mail’s Corporate Social Responsibility Award 2006, Business in the Community’s UnumProvident Healthy Workplaces Award for Excellence, and 2006 Business in the Community’s Opportunity Now Award for gender diversity in the workplace.

The coming year will be one of many challenges as Royal Mail structures the business to compete more effectively. Its vision remains to be demonstrably the best and most trusted mail company in the world that consistently delivers excellent quality of service to customers.

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The Post Office HomePhone service launches special offers

Posted by | Jul 3, 2007 | |

A staggering one million minutes are given away to callers by the Post Office® every month as part of its free and unlimited call offer. Each month, selected destinations are included in the offer – in August the focus will shift from North America to Australia and New Zealand.
Every Sunday in July, Post Office phonecards are offering customers the chance to chat for as long as they want to friends and family in Canada and the USA for 15 pence per call.
Throughout July, Post Office phone cards also offers free calls every Saturday between midday and midnight GMT to France, Germany, Italy and Portugal – so calling friends and family living or holidaying on the continent has never been easier or better value
Over two million minutes are used by Post Office phone card customers per week. By dialling a free phone number from a UK landline, customers using the cards benefit from great call costs, no connection or maintenance fees and per second billing.
The Post Office HomePhone service was launched in January 2005 and has quickly become one of the fastest growing residential telephony providers.
HomePhone is committed to offering a simple, transparent service and was the first alternative provider to offer a single itemised bill for both line rental and call charges.

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Citipost continues deliveries during Royal Mail strike

Posted by | Jul 2, 2007 | |

On 29th June 2007 Royal Mail postal workers upheld their 24 hour strike.
The union’s executive decided to go ahead with the first national postal strike for 11 years after talks with Royal Mail broke down. Whilst this left many customers unsatisfied Citipost clients were very happy to receive continued end-to-end services during the Royal Mail strike last Friday. As a result, BBC News interviewed Daniel Charlesworth, Chariman, Citipost to see how Citipost was responding to client needs during the strike. The BBC News team also went out with one of Citipost’s drivers in London to see the client deliveries in action.

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Crown Post Office branches – strike update

Posted by | Jul 2, 2007 | |

More than 99.8 pct of the Post Office network -around 14,190 branches – was serving customers this morning although strike action led to the closure of 25 Crown branches until 12noon.

Most of the 14,220-strong network is run as private businesses by subpostmasters or by retailers under franchise agreements but the CWU had called strike action in the 458 Crown branches where the Post Office directly employs the counter staffs who work there.

However, half the counter staff turned up for works this morning and together with management volunteers, just 25 of the 458 Crown branches were not open for business until lunchtime.

The Crown network – which includes the largest branches in high streets and shopping centers – is losing around GBP 70 million a year on its operations, which is unsustainable long-term.

Meanwhile, postmen and women in Royal Mail’s letters business were at work today delivering, collecting, sort and transporting mail.

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