Tag: Royal Mail

New GLS online portal

Posted by | Jun 21, 2007 | |

GLS, the European parcels group, has unveiled a new online portal combining the products and services of several national subsidiaries: www.gls-group.eu

GLS France announced that it was one of the first subsidiaries whose website has been restructured into part of the European portal. Other countries partly or completed incorporated into the new website include Austria, Denmark, Germany, Ireland and Spain.

The new website offered a transparent overview of the GLS products and services, and new functionalities, the company said. A new “Your GLS” protected section offered customers services such as tracking and tracing, proof of delivery and activity reports.

From September, customers will be able to manage their GLS shipments online, GLS France added.

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Royal Mail postal workers to strike for 24 hours on 29 June

Posted by | Jun 21, 2007 | |

Royal Mail postal workers will strike for 24 hours on 29 June in a dispute over pay, the Communication Workers Union has said.

The union’s executive decided to go ahead with the first national postal strike for 11 years after talks with Royal Mail broke down yesterday.

CWU members voted for strike action, in a ballot earlier this month, in response to Royal Mail’s 2.5 pct pay offer and plan to cut 40,000 jobs. The union said it was not opposed to modernisation, but ‘change needed to be underpinned by raising workers’ pay’.

Royal Mail said the CWU’s planned strike action next week would only add to the difficult competitive challenges the company and its people are already facing.

‘Royal Mail will do all it can to mitigate the impact of strike action but we are very disappointed for our customers at the disruption they are now facing,’ said chief executive Adam Crozier. ‘We remain very willing to sit down with the CWU to explain again the absolute need for Royal Mail to modernize and to underline how damaging a strike would be for postmen and women, and our customers.’

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Royal Mail – Compensation Delay

Posted by | Jun 21, 2007 | |

Royal Mail is asking Postcomm if it can suspend compensation to bulk mailers for failing to deliver on time due to postal strikes.
No figures are available as to what the compensation payouts could amount to, but even if the compensation is delayed for two years as Royal Mail has requested, if strikes are extensive, it could run into millions of pounds that could put further pressure on jobs.
Postcomm have yet to make a decision on Royal Mail’s application. Currently, if Royal Mail misses their quality of service target by more than 1%, bulk mailers may be entitled to receive compensation. Eligible customers are compensated based on a percentage of their yearly spend on the product concerned.

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Matthew Robertson moves from TNT Post to NetDespatch as Commercial Director

Posted by | Jun 20, 2007 | |

Matthew Robertson, previously Group Development Director at TNT Post, has joined leading on-demand express transport software company NetDespatch in the newly created role of Commercial Director. Robertson joins as part of the recent expansion of the senior management team, and will lead market development for the company’s leading-edge web-based software and services. Robertson will also take responsibility for partnership development and management.

With a career spanning over 10 years in express parcels and packets and doorstep delivery environments, Robertson will assist CEO Becky Clark to maintain their market lead and expand business in the UK and abroad. Robertson spent 3 years with TNT Post as Group Development Director and was instrumental in the adoption and implementation of NetDespatch Velocity in the Packets and Parcels division of the leading alternative Business-to-Consumer (B2C) postal service. Prior to TNT Post, Robertson held senior positions at Arla Foods, where he served 4 years as Business Development Director for the Doorstep Delivery division, and also Royal Mail, where he led market development for B2C parcels and packets for 3 years.

“Matthew arrives at a very exciting time in the growth of NetDespatch. His extensive knowledge and experience gained at the user side of our market will prove invaluable as we move the company forward,” says NetDespatch CEO Becky Clark.

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Postal Professionals Gather for Forum in St. Petersburg

Posted by | Jun 19, 2007 | |

The growing competition that traditional postal services face against new information technologies, the liberalization of the industry and its survival in the internet era are all topics set to be discussed in St. Petersburg starting Tuesday, when postal industry professionals from around the world gather at the Pochtovaya Troika event.

The postal industry forum, which ends Thursday, is held every two years and this year, organizers say, the event will be particularly significant for the industry as it is held between two important international events — the Strategic Conference in Dubai of the year 2006 and the Nairobi Congress — scheduled for 2008.

The forum’s program is planned in such a way as to become a logical follow-up to discussions and debates that are expected to start during the Strategic Conference in Dubai; in addition, it is a part of the communication plan of the Strategic Planning Group of the UPU, chaired by the Russian Federation, the website continues.

For the first time, this year the forum will become “strategic,” which will be reflected in the event’s agenda, Russian Minister for Information Technologies and Communications Leonid Reiman — due to take part in the forum’s opening ceremony — said in a welcome note to guests and participants of Pochtovaya Troika.

With the development of new information technologies including the internet, communication through the means of the simple letter has increasingly become a thing of the past. But contrary to the popular belief that the post service will be obsolete in the foreseeable future, industry experts are positive and say postal services will always find a market.

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