Tag: Royal Mail

Royal Mail's deficit cloud darkens

Opposition parties have rounded on the UK government over Royal Mail’s deepening financial crisis, as an exodus of big corporate clients heaped pressure on the firm to tackle its GBP5.6bn pensions deficit.

BT dropped Royal Mail in favour of TNT Post for a GBP90m contract, with UK energy supplier Centrica and the Carphone Warehouse quickly following suit – both choosing private suppliers.

In total Royal Mail lost out on contracts worth nearly GBP150m.

The Department for Work and Pensions (DWP) became the first high profile department to turn its back on the Royal Mail and has since said it would not rule out dropping the firm for future contracts.

Alan Duncan, Conservative shadow trade, industry and energy secretary, quizzed the government in parliament over its failure to deal with the situation.

The government-owned former monopoly has struggled to retain business after postal services were fully opened to competition last year. Since then it’s lost more than 10% of the mail-handling market to private firms.

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Royal Mail loses big business deals

Royal Mail has ‘lost’ 2.bn business letters – one in eight – to private competition in the past 12 months, Financial Mail can reveal.

About 18 of Royal Mail’s largest business clients, including HBoS, Lloyds TSB, Barclaycard, Centrica and the Department for Work and Pensions, have defected to private carriers. There are fears that other Government departments will also take their business elsewhere.

The loss of so many large customers is expected to have a strong impact on the company’s profits, which will be announced at the end of March. Operating profits last year were GBP 355m.

The Carphone Warehouse last week became the latest firm to dump Royal Mail and sign up with a new postal provider, UK Mail.

Executives at Royal Mail are becoming increasingly frustrated because, under the terms of its licence, the company cannot offer to cut prices to try to keep business.

It can compete with cut-price competition only by lowering all its delivery charges to business customers, a move that would have to be funded through increased efficiency and new technology.

One hundred top business clients are responsible for 40% of Royal Mail’s profits and traditionally business customers effectively subsidise domestic household mail.

The growing loss of customers will put further pressure on the Government to agree to Royal Mail’s restructuring plans.

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Blow to Royal Mail as BT and British Gas defect

Royal Mail suffered a twin blow yesterday after UK companies BT and British Gas switched postal contracts worth around GBP150m to its rival operator, TNT.

BT is the largest bulk mailer in the country, and the contract won yesterday by TNT, part of the Dutch post office, is the biggest since deregulation of the UK postal market in 2004. The BT contract is worth GBP90m over three years, and will involve TNT handling 170 million items a year – mainly bills and statements. No announcement has been made of the British Gas deal, but the contract is thought to worth GBP60m. TNT declined to comment.

The loss of the two huge utilities is a further setback for Royal Mail following the decision by the Department for Work and Pensions to switch a GBP12m contract to another of its privately owned rivals, Business Post, two weeks ago.

The BT contract involves a so-called access agreement, whereby TNT collects the post and trunks it to Royal Mail sorting offices for final delivery. However, TNT is planning to launch its own end-to-end postal service, and is in the final stages of selecting a number of UK cities to conduct trials. It has already signed up a host of blue-chip clients including Virgin Mobile, Sky, Next, Sainsbury’s. HBOS, Lloyds TSB, npow-er and Thames Water.

Nick Wells, chief executive of TNT Post UK, said he aimed to win more business from BT.

Business Post’s letters division, UK Mail, has also picked up contracts from Royal Bank of Scotland, Vodafone and Powergen while DHL, owned by Deustche Post, counts Tesco, John Lewis and Debenhams among its customers.

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Royal Mail close to GBP 3bn funding deal

A multi-billion-pound funding package for the cash-strapped Royal Mail is likely to be paid out next month – eight months after it was agreed with ministers. The trigger for the payment of the GBP3bn deal has been the agreement in principle of a share plan for employees of Royal Mail. The new plan is a compromise between the Royal Mail’s plan for actual shares to be given to staff and a more straightforward profit-sharing scheme advocated by the Communication Workers’ Union (CWU).
Under the deal, Royal Mail workers are likely to be issued with “phantom shares” which will track the value of the business and allow staff to share in its value. The hope is that approximately 200,000 Royal Mail workers could be left with phantom shares worth GBP5,000 after five years.
The compromise emerged after months of negotiations between Allan Leighton, Royal Mail’s chairman, and Alastair Darling, the DTI Secretary. Sources close to the talks insisted that no deal was agreed. One said: “There is a lot still to do to agree, but it is a way forward.” Other sources said that Royal Mail would be happy with a deal which gives staff about GBP5,000 worth of shares in the company.

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Royal Mail close to pounds 3bn funding plan

A multi-billion-pound funding package for the cash-strapped Royal Mail is likely to be paid out next month – eight months after it was agreed with ministers.

The trigger for the payment of the pounds 3bn deal has been the agreement in principle of a share plan for employees of Royal Mail.

The new plan is a compromise between the Royal Mail’s plan for actual shares to be given to staff and a more straightforward profit-sharing scheme advocated by the Communication Workers’ Union (CWU).

Under the deal, Royal Mail workers are likely to be issued with “phantom shares” which will track the value of the business and allow staff to share in its value.

The hope is that approximately 200,000 Royal Mail workers could be left with phantom shares worth pounds 5,000 after five years.

Royal Mail had wanted the Government to agree to give a fifth of its shares to its employees.

However, a straight share transfer was strongly opposed by the postal workers union, the CWU, and Left-wing Labour MPs who feared it might be a back-door privatisation of the business.

The postal service, which has a deficit of pounds 5.5bn in its pension scheme, will plough the money into its pension fund, as well as modernising sorting equipment.

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