Tag: Royal Mail

GBP2.2m mail sorting office opens

Posted by | Sep 25, 2006 | |

A brand new multi-million pound Royal Mail postal sorting office has opened in Suffolk.
The GBP2.2m centre on Skyliner Way in Bury St Edmunds brings together 140 postmen and women delivering more than 100,000 letters and parcels a day.

The old premises on St Andrew’s Street South, which had been home to the Royal Mail since the 1960s, will be redeveloped as part of a town project.

There will be no change to deliveries in the Bury St Edmunds area.

‘Great news’

Senior delivery manager Steve Glenn said: “This is actually purpose-built for our operation today.

“It’s great news for our people who deserve better and more modern facilities than we have had up to now in the new building.

“I can honestly say at this moment this is the best delivery office in the country.”

Staff moved from the old offices to the new ones over the weekend.

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Post Office® Ants set to raise funds for hospices across the country

Posted by | Sep 25, 2006 | |

Post Office Ltd is producing a range of special edition pin badges in a new initiative to raise funds for its major supported charity, Help the Hospices. Funds raised will be split between a number of local hospices across the country.

The rubber badges feature the Post Office®’s well-known family of ants, with each one waving a ‘Help the Hospices’ placard. They will be on sale in 500 Post Office® branches across the UK for two months from today (25 September) for a suggested minimum donation of GBP1.

Six different badges are being produced, each featuring different characters from the Post Office® ant family. One of the badges, featuring the twins, will be available only as a special edition for collectors. Some 3,000 of these special collectable badges will be available via mail order from Help the Hospices (tel 0207 520 8245 or email [email protected]).

Branch staff are also being encouraged to sell the badges through an internal competition, with a prize for the branch that sells the most.

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Royal Mail promotes Hings to boost brand

Posted by | Sep 21, 2006 | |

Royal Mail has promoted Tom Hings to the new position of director of brand marketing as it faces up to increased competition following the liberalisation of the market.

Hings, who has been with the company for four years, was previously head of brand strategy and advertising and was behind the “With us it’s personal” campaign.

He will be responsible for “developing and strengthening the Royal Mail brand to drive growth and retain customers”.

Hings will report to marketing director Alex Batchelor, who joined from Orange last year (MW April 21). Batchelor says: “His marketing knowledge and the experience he has gained working on the Royal Mail brand will be an asset to the company as it competes in a market recently opened to full competition.”

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Postcomm reviews Royal Mail proposals to change its Special Delivery Next Day service

Posted by | Sep 21, 2006 | |

Postcomm, the independent postal services regulator, is seeking views on Royal Mail’s proposal to limit what can be sent through its Special Delivery Next Day service and be covered by its compensation arrangements.

Royal Mail would like to:
a) exclude valuable items, such as cash and jewellery from the service;
b) reduce the additional levels of compensation that customers can buy, from a maximum GBP2,500 to the standard GBP500; and
c)introduce a separate Special Delivery High Value service which would allow customers to post items of value and to claim compensation for lost or damaged high value items.

It argues that it needs to make these changes in order to help ensure its staff are safer when delivering high value items.

At the moment, customers using the Special Delivery Next Day service are able to claim compensation if items of value are lost or damaged. If the changes that Royal Mail wishes to introduce are approved by Postcomm, customers using the standard Special Delivery service will not be able to seek compensation for lost or damaged items which contain items of value.

The Special Delivery High Value service that Royal Mail wishes to introduce would be more expensive than the standard Special Delivery service, but would allow the conveyance of high value items that Royal Mail is proposing to exclude from the standard Special Delivery compensation arrangements.

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Royal Mail sets up online system to support new post pricing structure

Posted by | Sep 19, 2006 | |

Royal Mail has implemented an online pricing application to handle the changes it made to its letter and package pricing last month. The changes in the pricing structure, the first in 100 years, link the cost of postage to the size and weight of an item, rather than its weight alone.Technology supplier Selectica redeveloped the Royal Mail’s legacy online pricing calculator and used Java code to support the new Pricing in Proportion structure. The system, which is used by organisations that have large, complex mailing requirements, uses Selectica’s Java-based pricing and configuration engine, the Pricing Configurator, which integrates into Royal Mail’s existing Java-based portal, which uses software from ATG.The Pricing Configurator will also link into new online applications, such as Stampnow, which allows users to buy and print their own postage stamps once they have calculated the correct price.Royal Mail has worked with Selectica since 2001 and was using a vanilla version of its pricing software, which was not integrated into the postal service’s e-commerce platform.

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