Meeting customer needs in a dynamic market place
Meeting customer needs in a dynamic market place
P:LibraryIEA European Postal Services Mch06Carl-Gerold_Mende_Royal Mail.pdf
Tag: Royal Mail
Appealing to the business market –aligning products to meet changing demands
Appealing to the business market –aligning products to meet changing demands
P:LibraryIEA European Postal Services Mch06Alex_Batchelor_Royal Mail.pdf
UK Royal Mail accepts price control
Royal Mail said yesterday it was “minded to accept” the final version of a four-year price control to 2010 that was proposed by its regulator this week. The state-owned postal operator said it would inform customers next week of price changes taking effect next month. The move represents a softening of the negotiating stance adopted by Royal Mail, which had earlier signalled it would reject the price control unless the government first agreed to its request for Pounds 2bn of state money. Negotiations with ministers over this funding are still continuing.
Read MoreUK Royal Mail develops personalised stamps
In a bid to boost flagging postal revenue, Royal Mail is allowing customers to stamp their identity on letters with a new Web site, developed by Proximity London, that gives users the opportunity to create personalised stamps by submitting digital photos. Sean Tweddell, digital strategy and planning director at Royal Mail, said, “UK consumers increasingly want personalised products and services and Smilers fit with that demand.”
Read More1p rise likely on UK first-class stamps
An extra penny could be added to the price of a first- class stamp to help Royal Mail absorb increases in its pension deficit, said Postcomm, the postal regulator. This would mean first class stamps would rise from 30p to 37p by 2010, according to the final version of proposed price controls published by Postcomm. The additional increase would be triggered if the Pounds 4.25bn pension deficit rose to more than Pounds 5.9bn. The latest price proposals are due to take effect on April 3, when first-class stamps will increase to 32p.
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