Tag: Royal Mail

Royal Mail offers discount on customer magazine mailings

Posted by | Oct 3, 2005 | |

Royal Mail is launching a new promotion in support of the customer publishing industry by offering a 15% discount on customer magazine mailing costs. The initiative is designed to encourage clients with a prospective customer title to consider using mail as a distribution method. New clients are being encouraged to test mailed-out customer magazines as a marketing tool, supported by reports that almost two-thirds of all customer magazines are currently posted to recipients.

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UK Post Office enters credit card market with unique “two in one” offer

Posted by | Sep 30, 2005 | |

The Post Office today launched a credit card with a unique feature – the flexibility to make larger purchases on a discounted fixed rate. The Post Office “two in one” credit card is the first in the UK with this feature. It means that customers have the benefit of a competitive credit card along with a market-leading, fixed rate, loan-like facility for major purchases. David Mills, Chief Executive, Post Office Ltd said: “By launching this unique ‘two in one’ credit card we’re setting a challenge to all other providers. Offering customers a flexible way of paying for larger purchases at a market-leading, discounted rate is something we believe provides real financial benefits and will shake up the market, challenging other lenders who impose higher rates.”

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Countdown to competition: UK businesses want choice

Posted by | Sep 29, 2005 | |

Postwatch, the watchdog for postal services, welcomes the survey findings published today by the industry regulator, Postcomm, showing that UK businesses want the introduction of full competition in the postal market. Postcomm’s survey of business mailers reveals that 80 percent favour competition in the postal market, and that many would like to have seen competition introduced earlier than 1 January 2006. Greater customer choice, the potential to lower prices, and incentivising Royal Mail to improve performance were the main reasons given for favouring competition. Commenting on the survey findings, Gregor McGregor, Chief Executive of Postwatch, said: “Competition will put customers in the driving seat, ensuring that they can choose the service provider that is best suited to their needs. These findings confirm that businesses want competition in the UK postal market, and recognise the many benefits that ending Royal Mail’s monopoly will bring.”

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2005 Business Customer Survey

Posted by | Sep 29, 2005 | |

Survey carried out by LEGG for Postcomm
Table of Contents
1 Executive Summary
2 Survey Methodology and Sample Characteristics
3 Understanding customer needs and customer classification
4 Understanding Key Characteristics of the Mail Market
5 Awareness of Competition and Switching Behaviour
6 Opinions of Service Provided by Royal Mail and Other Operators
7 Opinions on Access Agreements
8 Customers’ Views of Postcomm
P:LibraryPostalPostComm Formal Documents2005_Business_Customer_Survey_LECG.pdf

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