Royal Mail accused of delaying investment in post offices
Royal Mail has come under fire for delaying investment in its urban post office network and leaving government money “lying idle” by spending only Pounds 13m of Pounds 30m allocated for the work. The criticism by Postwatch, the consumer group, coincided with the start of talks between the publicly owned postal operator and unions over further job losses. Royal Mail is lobbying the government to allow it to change its ownership and balance sheet structure, arguing that it needs billions of pounds of investment to compete effectively when the postal services market is opened to full competition next year. Royal Mail is also locked in a fierce dispute with Postcomm, its regulator, over future price controls. Any suggestion Royal Mail has failed to spend money already at its disposal could strengthen Postcomm’s argument that Royal Mail is overstating the prices it needs to charge customers to generate a decent financial return.
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