Tag: Royal Mail

UK Postcomm removes most bulk mail products from universal service

Posted by | Jun 30, 2005 | |

Postcomm has today proposed removing all but two bulk mail products from Royal Mail’s universal service provision from April 2006. Identifying the products which remain as universal services provides customers with clarity and gives Royal Mail greater flexibility to compete in the bulk mail sector, since restrictions on most of its bulk mail products would be removed, paving the way for the company to vary its rates for those products, while continuing to provide them on a UK-wide basis. Bulk mail services account for about half of Royal Mail’s total business volume. In order to protect customers, two products will remain within the universal service: Mailsort 1400 (first and second class) and Cleanmail (first and second class).

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Keeping workers at their posts – company profile, Royal Mail

Posted by | Jun 27, 2005 | |

For the letters division of Britain’s Royal Mail, protecting staff is a daily business continuity issue. It is not the everyday danger for delivery workers of aggressive dogs, mailbag snatchers and abusive householders that most threatens the functioning of the business, though these are taken very seriously by the company’s security officers. Rather, it is what Alan Staniforth, head of risk management and business continuity manager in the division, calls “white powder” incidents.

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UK Royal Mail’s Leighton’s big day

Posted by | Jun 26, 2005 | |

The Department of Trade and Industry is expected to give its verdict this week on a report by the Royal Mail into its finances over the next five years. The dossier was with the DTI before the General Election and will set the scene for the Government’s own review of the future of the Post Office. The DTI is likely to give its seal of approval to the document’s findings.

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UK postal prices row

Posted by | Jun 20, 2005 | |

Postcomm, the industry regulator, is to be pressed by small businesses to curb Royal Mail’s prices because of concerns over the postal service. Royal Mail is opposed to price cuts but the regulator has said that it is profitable enough for customers to be able to share the benefits.

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Paper statements demanded by online bankers

Posted by | Jun 20, 2005 | |

People who bank online want traditional paper statements to help them manage their finances effectively, research for Royal Mail today revealed.

The research into banking attitudes of consumers, conducted on behalf of Royal Mail by the Henley Centre, revealed that 74 per cent of online bankers want to receive posted paper statements. It also showed that many study their statements in greater detail than non-online bankers.

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