Royal Mail Foresight 2005
Royal Mail Foresight 2005
Read MoreTag: Royal Mail
UK Christmas mailbag grows
Despite the popularity of e-mails and text messaging customers continue to
post Christmas cards in record numbers. Royal Mail have today announced a record number of deliveries were achieved this Christmas. Over 2.2 billion items were delivered. Postwatch thanks Royal Mail on behalf of customers for their record breaking effort. Peter Carr said “This is a good result for Royal Mail and it is encouraging that mail volumes have been sustained despite the e-alternatives. All the management and staff should be congratulated.”
UK post office staff to strike in Christmas hours row
Workers in hundreds of Post Offices across the UK are to strike on Christmas Eve in a row over opening hours, it was announced today. Managers will fill in for counter staff at 294 crown offices when the walkout starts at 12.30pm. The Royal Mail said it wanted to keep open its 555 crown offices until 4pm to give people more time to collect pensions and child benefits. But the Communication Workers Union said there was no need to keep open offices beyond the traditional 12.30pm closing time.
Read MoreRoyal Mail to shell out GBP60m for post strike
Royal Mail has pledged to pay nearly GBP60m in compensation to businesses as a result of the disruption to mail services caused by last year’s unofficial industrial action. The company, which has already paid out more GBP50m, will return an extra GBP7m. The move comes as the postal operator claims UK firms have escaped the latest round of price hikes, with the freezing of rates for bulk business mail services Mailsort 2 and 3. First-class stamps will rise by 2p to 30p in April. But Postwatch chairman Peter Carr has poured scorn on the claims: “Once again, Royal Mail is increasing revenues by asking small businesses to pay more for stamps. These are the customers least likely to be offered a competitive alternative. Meanwhile, those most likely to be offered a competitive alternative will see price decreases.”
Read MorePROFILE – RICHARD ROCHE, Head of RM multi-channel retail strategy
As the man responsible for Royal Mail’s multi-channel retail strategy, Richard Roche is keen to help etailers deliver on the promise of Internet shopping, he tells Clare Goff
There are no postmen at Royal Mail’s media centre in Covent Garden. Indeed, the office looks more like a creative hotshop, with its glass walls and open-plan layout. “We deliberately wanted to give the appearance of an agency,” says Richard Roche, head of multi-channel retail.
While others deliver the letters, Roche – with 20 years of financial services marketing behind him – concentrates on the delivery process itself. His expertise is in helping businesses use the medium of mail as a marketing or logistics tool.
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