Tag: Royal Mail

Acquisition of Citipost Group by AMP Investments Ltd

Posted by | Dec 10, 2004 | |

Alternative Mail & Parcels Investments Ltd (AMP) acquired the Citipost Group from Royal Mail on the 10th December 2004. Citipost Group is a niche Financial Research Distribution Company, which AMP are confident will compliment AMP’s existing business interests. AMP is the market leader in B2B Catalogue, Directory and Publications distribution in the UK. Coupled with their international division, AMP Worldwide, they provide a solid existing
framework into which Citipost will be incorporated. AMP recently secured a long term postal licence from Postcomm, the postal industry regulator, which enables it to provide bulk mail, consolidated mail and tracked business-to-business mail services in the UK through it’s existing delivery network.

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Irish postal workers ‘facing Royal Mail takeover’

Posted by | Dec 9, 2004 | |

An Post will cease to exist and the Royal Mail will be handling all Irish postal services within a few years, if the current difficulties are not resolved, Communications Minister Noel Dempsey said yesterday. Speaking as up to 8,000 postal workers brought their grievances to the steps of Dáil Éireann yesterday, Mr Dempsey said the only option was for both sides to agree to negotiations. “I don’t particularly want to see the Royal Mail delivering the postal service in Ireland in 2009 but that’s what we’re looking at unless people sit down around the table.”

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Postcomm proposes a licensing framework for the fully open market

Posted by | Dec 9, 2004 | |

Postcomm on 30 November began consulting on the licensing framework which needs to be in place when the market is fully open to competition – Postcomm has proposed from 1 January 2006. The aim is to encourage entry to the market while providing sufficient safeguards to protect the interests of customers. Nigel Stapleton, chairman of Postcomm commented: “These licence proposals are deliberately ‘light touch’ and tread the difficult path between protecting customers while not making it too difficult for companies to enter the competitive market. We want the widest possible variety of companies to feel they can enter the market if they think they can meet the standards and deliver the services customers want.” Among the proposals are two codes of practice, which should be adopted by licensed operators. One would safeguard mail integrity and the other deal with common operational issues.

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Research into Post Office services

Posted by | Dec 9, 2004 | |

Postwatch and Postcomm today announced details of their joint research,into the customer experience of using post offices. The main findings of the research are: 1 in 5 of the researchers had to wait in queues of more than 5 minutes
before being served and 1 in 10 waited for more than 10 minutes. Overall, only 40 per cent of customers were sold the most appropriate service to their needs. The actual total postal spend was half that it would have been had the
appropriate products been sold. Directly managed branches were better equipped than franchise post offices for disabled customers. Over 96% of staff were polite and calm in their dealings with customers.

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UK sub-postmasters ask OFT to rule Post Office contracts `illegal’

Posted by | Nov 30, 2004 | |

The UK Post Office was taken to the Office of Fair Trading yesterday in an attempt to have the contracts it imposes upon thousands of sub-postmasters ruled anti-competitive and illegal. The Association of Convenience Stores, which represents 10,000 sub-post offices, two-thirds of the network, claimed its members were losing millions of pounds because of the restrictions imposed on them. Its complaint to the OFT calls for the Post Office, which is part of Royal Mail, to be forced to withdraw the contracts so that corner shops that provide postal services have greater freedom to offer different products and services.

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