Postwatch welcomes select committee report on UK Crown Post Offices
Postwatch today welcomed the Trade and Industry Committee’s report ‘Crown Post Offices’. The report examines Post Office Ltd’s review of their Crown – or Directly Managed – post office network. The Committee’s report raised key concerns, including Ddisparities in customer service levels between Crown post offices and franchise post offices, as revealed in research commissioned by
Postwatch and the postal services regulator Postcomm, the need for Post Office Ltd to better communicate the reasons for converting Directly Managed branches to franchise post offices, and the need for the Government to pay a fair price for services that Post Office Ltd undertakes on its behalf.
