Tag: Royal Mail

UK post office staff to strike in Christmas hours row

Posted by | Dec 22, 2004 | |

Workers in hundreds of Post Offices across the UK are to strike on Christmas Eve in a row over opening hours, it was announced today. Managers will fill in for counter staff at 294 crown offices when the walkout starts at 12.30pm. The Royal Mail said it wanted to keep open its 555 crown offices until 4pm to give people more time to collect pensions and child benefits. But the Communication Workers Union said there was no need to keep open offices beyond the traditional 12.30pm closing time.

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Royal Mail to shell out GBP60m for post strike

Posted by | Dec 17, 2004 | |

Royal Mail has pledged to pay nearly GBP60m in compensation to businesses as a result of the disruption to mail services caused by last year’s unofficial industrial action. The company, which has already paid out more GBP50m, will return an extra GBP7m. The move comes as the postal operator claims UK firms have escaped the latest round of price hikes, with the freezing of rates for bulk business mail services Mailsort 2 and 3. First-class stamps will rise by 2p to 30p in April. But Postwatch chairman Peter Carr has poured scorn on the claims: “Once again, Royal Mail is increasing revenues by asking small businesses to pay more for stamps. These are the customers least likely to be offered a competitive alternative. Meanwhile, those most likely to be offered a competitive alternative will see price decreases.”

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PROFILE – RICHARD ROCHE, Head of RM multi-channel retail strategy

Posted by | Dec 16, 2004 | |

As the man responsible for Royal Mail’s multi-channel retail strategy, Richard Roche is keen to help etailers deliver on the promise of Internet shopping, he tells Clare Goff

There are no postmen at Royal Mail’s media centre in Covent Garden. Indeed, the office looks more like a creative hotshop, with its glass walls and open-plan layout. “We deliberately wanted to give the appearance of an agency,” says Richard Roche, head of multi-channel retail.

While others deliver the letters, Roche – with 20 years of financial services marketing behind him – concentrates on the delivery process itself. His expertise is in helping businesses use the medium of mail as a marketing or logistics tool.

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Royal Mail to refuse to accept mailings posted via Extra Territorial Offices of Exchange (ETOEs)

Posted by | Dec 15, 2004 | |

Royal Mail has announced that from 1 January 2005 it will refuse to accept under the terms and conditions of the UPU Acts, any items of mail received from ETOE’s, international offices of exchange operated by a national postal administrations but located in another country. Over the last few years an increasing number of ETOEs have been established for both operational and commercial reasons, in some cases however, they have been established in unindustrialised countries by industrialised countries to take advantage of the lower terminal dues charged to unindustrialised countries. At the Universal Postal Union (UPU) Congress in Bucharest this Autumn a resolution was adopted which stated that mailings processed by ETOEs are not covered by UPU Acts. In line with this resolution Royal Mail has informed all international postal carriers that from 1 January 2005 it will refuse to accept any mail from ETOEs, under the terms and conditions of the UPU Acts, which is given to it by either conveyance companies, third party handling agents, postal administrations or any other intermediary and other intermediaries.

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UK Royal Mail asks for a ban on firearms-by-post

Posted by | Dec 14, 2004 | |

Royal Mail yesterday asked Postcomm to prohibit the carriage of firearms in its mail service. If agreed, the ban would apply to the delivery of sporting, deactivated and replica firearms, munitions and ordnance by Royal Mail’s letter post, special and recorded delivery and standard parcels services. Parcelforce would continue to carry firearms, as would other parcel companies. Postcomm began consulting on the request today. While it is lawful to send these items by the post at present, Royal Mail claims that despite their legal status, the sending of them by the standard post causes disruption to their services. Banning firearms would reduce this. At present, every time a firearm is found, Royal Mail’s operations are halted as police have to be alerted. Prohibiting firearms should mean less disruption. Any firearms found would be handed over to the police who would return lawful firearms to their owners.

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