‘Wake-up call’ over UK postal charges
Paul Jackson, chief executive of mail industry consultancy Triangle Management Services, has a stark message for small firms. He says the current disruption to the postal service is “a wake-up call”. “Small businesses should stop moaning and recognise the world is changing,” he says. “They have a bargain at the moment and that bargain will not last for ever.” Price comparisons supplied by the Royal Mail suggest that Britain’s flat-rate 28p first class postage for letters under 60g compares favourably with the price of similar services across Europe, the US and Japan. You would pay 37.8p minimum per letter in Germany, 35.3p in France, 48.1p in Italy and 36.6p in Japan. Mr Jackson says that in countries where the postal services had been opened up to competition, like Sweden, prices for small businesses had increased. “In the long term when competition enters the marketplace the small user prices will go up. They should think about using mail less.”
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