Tag: Royal Mail

Royal Mail has launched a guaranteed 9am next-day delivery service for businesses. The service is available through post offices or business collections and will be backed by a television, press and direct mail campaign. It offers customers a track-and-trace and compensation against loss or damage package at a cost of GBP6.95 for a standard-sized document. It operates as a courier service that does not go through the normal postal network. It is entirely separate from Parcelforce, which caters for bulkier and heavier items. This is the first time that Royal Mail has directly challenged the courier market.

Royal Mail announced today (February 10 2004) that a change to the upper weight limit of its standard parcels service will be made from June 1 2004. The change, announced in October 2003, was previously due to take place from April 1 2004. Royal Mail, in agreement with its regulator Postcomm, is changing the upper weight limit for the standard parcel service from 30kgs to 20kgs. Less than one per cent of the four and half million standard parcels a year are affected by the change.