Tag: Royal Mail

UK Post office invests £10 million in drive for revenue

Posted by | Jan 6, 2004 | |

The Post Office® today (December 27) announced it is investing £10 million in its biggest ever drive to increase revenue and win a new generation of customers for the future. The company is returning to television advertising after a two year gap as it prepares for New Year plans that include the launch of new financial services, expansion of banking services and a revamp of branches. The new financial services are being developed as part of a £125 million joint venture with the Bank of Ireland and will include personal loans, savings accounts, credit cards, personal insurance and mortgages.

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The UK letters market 2000 – 2003

Posted by | Jan 1, 2004 | |

Table of contents
Introduction Background
General Overview of the UK Postal Market
Development of Competition in the UK Letter Market
Royal Mail’s Performance
Assessment of Developments in the Market
Appendix 1: Royal Mail’s range of Universal Service Products
Appendix 2: International Experience
P:LibraryPostalPostComm Formal DocumentsThe UK Letters Market 2000 – 2003.pdf

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An Post moves to distance itself from US parcel costs complaints

Posted by | Dec 31, 2003 | |

An Post has moved to distance itself from charges being levied on people receiving air-mail parcels from the United States. The company has received hundreds of complaints about the charges and a spokeswoman said it “expected hundreds more” in the weeks after Christmas. She stressed An Post was no longer responsible for the delivery of air-mail parcels from the US and this service had been taken over by a private contractor. The contractor, General Logistics Systems, Ireland (GLS), is a Dublin-based subsidiary of the Royal Mail in Britain. The United States Postal Service (USPS) signed an agreement with Royal Mail over a year ago to deliver air-mail packages from the US to 23 countries in Europe.

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UK Royal Mail and CWU agree pay and major change

Posted by | Dec 22, 2003 | |

Royal Mail has welcomed the decision by the Communications Workers Union’s Executive Committee to recommend the company’s 14.5% pay offer linked to major changes. The company reached an agreement with the union’s negotiating team on 12 December.

“We’ve got real agreement and real commitment to change and to the substantial pay increases which reward those changes. That means we can all get on with improving the service we offer to our customers,” said Chief Executive Adam Crozier.

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