Tag: Royal Mail

Parcelforce optimistic despite losses

Posted by | Jun 2, 2003 | |

The UK Royal Mail’s parcels arm, Parcelforce Worldwide, continued to haemorrhage money in the year to March, doubling its losses to £187m (t261.8m).
Parcelforce, which in the last year has completed its transformation to an express-only service for time-guaranteed deliveries, is continuing to eliminate its unprofitable products and inefficient operations, although progress has not been as rapid as in mail operations. But Allan Leighton, Royal Mail chairman, said Parcelforce remained on course to break even in 2004/2005 after 10 years of losses.

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Strike threat in UK postal pay claim

Posted by | Jun 2, 2003 | |

Leaders of thousands of postal workers are drawing up plans for a “substantial” pay claim backed up by the threat of industrial action, it was revealed today. The newly-elected deputy general secretary of the Communication Workers Union said he believed postmen and women were “very restless” over pay and wanted a decent increase this year. Dave Ward pledged to campaign for a new basic salary of GBP300-a-week, compared to the present basic of GBP261. A pay claim will be tabled in October which is expected to call for a “substantial” rise above the rate of inflation. “The mood is that come October we will be looking for a substantial increase and we will be prepared to back that up with industrial action.

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UK Royal Mail 'at last dragged into 21st century' postal services

Posted by | May 31, 2003 | |

Royal Mail is “at last being dragged, kicking and screaming into the 21st century” with post office customers finally able to use debit cards to pay for stamps, envelopes and other mail services. David Mills, chief executive of the group’s Post Office business, is not afraid to characterise the institution as one that is enduring a painful introduction to the modern world. The jovial former HSBC personal banking chief firmly intends to encourage modernisation. He joined in January last year with the aim of making the loss-making network profitable within five years. The Post Office, which has 17,000 branches across the UK, should exploit more fully its position as one of Europe’s, and Britain’s, largest retail outlets, he says.

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UK Royal Mail – Pitney Bowes joint venture targets mailing

Posted by | May 30, 2003 | |

Pitney Bowes has teamed up with Royal Mail to offer an outsourced document management service to large-volume direct mailers. The management services division of Pitney Bowes (PBMS) was approached by Royal Mail 12 months ago to develop a broader range of document services from ‘data to doorstep’. RMPB (Royal Mail Pitney Bowes) was then set up to target Royal Mail’s customer base, specifically its larger blue-chip clients. PBMS is run as an independent division of Pitney Bowes, added Bailey, and would not encroach on its mailing line manufacturing.

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Royal Mail’s reliability improves – two per cent up on previous year

Posted by | May 30, 2003 | |

Royal Mail’s First Class service is at its most reliable for seven years.
Announcing quality of service results for the 02/03 financial year, the company said the performance of the First Class service improved cumulatively by nearly two per cent over the previous year. For the full year 2002/3 91.8 per cent of First Class letters were delivered next day compared with 89.9 per cent the year before. The licence issued by the regulator, Postcomm, sets a year-end target for the month of February and March. Performance in February and March was 91.7 per cent against a target of 92.5 per cent.

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