UK Royal Mail may face fine for failing targets
Royal Mail could face an unlimited fine for failing to meet 80 per cent of its delivery targets, it has emerged. The group failed nearly twice as many performance targets as last year, meeting only three out of 16 targets set for the period covering April 2002 to March 2003. According to Postwatch, the postal services watchdog, Royal Mail missed the minimum performance levels for the delivery of first and second class post and also failed to meet targets for its heavily advertised special delivery service. The poor record means that Postcomm, the postal regulator, could levy an unlimited fine on the company. “We will consider what action we will take, including financial penalties, at the next postal commissioner’s meeting,” Postcomm said.
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