Summary of Access document – this document sets out the reasons why Postcomm has proposed access terms and conditions, under which Royal Mail will deliver mail on behalf of another postal operator, UK Mail, as set out in the Notice to which this is attached.
Read MoreA director of one of the UK’s largest mailing houses has accused Royal Mail of fiddling the times it receives mail for processing to make it appear to process mail more quickly. DPS direct mail technical director David Laybourne, who spends in the region of GBP15m a year with Royal Mail, says that, although mailing houses are contractually obliged to submit mail by 3pm every day, in practice Royal Mail has allowed customers to be as late as 6.30pm. “We do not understand why Royal Mail thinks it is acceptable to effectively lie about the day it receives mail. If we give it to Royal Mail at 3.30pm on May 14, it will now insist on amending a legal document to state that it actually received it on May 15. For some reason, a Royal Mail day now ends at 3pm.”
Read MoreFresh fears were expressed for the future of the Westcountry’s post offices yesterday after new figures revealed that just one in six people are signing up for a scheme designed to safeguard the network. The figures, released by the Department of Work and Pensions, suggest that the final take-up of the new Post Office card account could be so low that many more post offices will be forced out of business. The Department of Work and Pensions has been accused of sabotaging the scheme by making it difficult for pensioners and others to sign up.
Read MorePostcomm today sought the views of mail users on proposals from Royal Mail to make changes to two of its services – Special Delivery and Standard Parcels.
The services are included in Royal Mail’s licence, which was issued by Postcomm, and the proposed changes need Postcomm’s approval before they can be implemented.
The Royal Mail is set to reveal a pensions shortfall of about 4 bln stg when it reports year-end figures later this month, according to The Sunday Times. The newspaper did not name its source, but said the shortfall — which the group has to declare under the new FRS17 accounting standard — is likely to shock the group’s 200,000 workforce and the government, which is still the ultimate owner of Royal Mail.
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