Nine out of ten first class letters arrive next day says Royal Mail
More than nine out of ten First Class letters are arriving the day after posting for the second three months in succession. Royal Mail is delivering a substantially better performance compared to a year ago but still has work to do in under-performing parts of the country if the year end target of 92.1% is to be met, Consignia said today. The latest quality of service report covering the final three months of 2001 showed that 90.4% of First Class letters arrived the day after posting. This was a 0.3 percentage point below the quarterly performance for July to September – but it is much better than the 87.0% result in the October to December period in 2000.
Read More
