Royal Mail is to offer consumers the opportunity to collect their mail from railway stations and post offices as part of a radical overhaul of the way post is delivered in the UK.
Under plans being developed by Royal Mail’s Business and Consumer Markets managing director Gillian Wilmot, customers will be able to decide where they want their mail delivered. The project is aimed at making the business more customer-focused.
If you have to tell others that you’re interesting, it’s likely the opposite is true. This is the situation that Consignia finds itself in – repeatedly.
The name change itself tells much of the story. The two businesses that most people, had they a wish to, could define as ‘the postman’ and ‘the post office’ have reinvented themselves under a modern-sounding umbrella brand for a new competitive era.
Read MoreConsignia, the state-owned postal services group, is considering drastic changes to its distribution network that could lead to a big reduction in its use of mail trains.
A review of the company’s transport needs is understood to be seeking substantial savings in the cost of distributing 80m letters a day, of which about 20 per cent go by train.
The review is led by Paul Bateson, managing director of logistics, who was formerly an executive at TNT, the road-based logistics group. It is expected to report by Christmas as part of the company’s attempts to cut its Pounds 8bn costs by about Pounds 1.2bn.
Read MoreRoyal Mail has launched a new charter air
service dedicated to transporting its mail to Germany. The Stansted to Hahn
flight will be operated by Channel Express using a Boeing 737-300, the
carrier said in a statement. Scheduled passenger flights are normally used
to carry the postal operator’s international mail.
There’s no lack of choice in carriers for packets and parcels. The trick is to find the ones that offer the best match according to the order of importance of speed, economy, reliability, comprehensive UK coverage, proof of delivery, handling returns, tracking-and-tracing, add on services and convenience.
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