Tag: TNT

TNT Fashion to lease major facility in Amsterdam

Posted by | May 29, 2008 | |

TNT Fashion is to lease a large logistics facility in Amsterdam which it will operate for a major customer, M&S Mode.

Construction of the 21,600 sqm premises at the Amsterdam Greenport Business Park started in April and TNT Fashion expects to starts operations at the site in early 2009, under a 10-year lease.

TNT Fashion, the TNT group’s fashion logistics unit, will use the Greenport facility for the logistics operations of its customer M&S Mode. The facility combines 16,000 sqm of operating area and 5,600 sqm for offices.

Amsterdam Greenport is located on a 30-hectare site in the port of Amsterdam and is close to Schiphol airport.

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TNT Express ranked in the Top 10 of Germany's most customer-friendly companies

Posted by | May 27, 2008 | |

TNT wins the Impulse award TNT Express has been selected one of the ten most customer-friendly companies in Germany within the “Germany’s customer champions 2008” contest commissioned by the business magazine Impulse.

TNT was ranked number nine among 50 companies participating in the contest and number four among the B2B providers for excellent and customer-oriented management as well as outstanding customer relations. TNT said it was the only company in the transport and logistics industry to be selected in the Top 10 of this contest.

The competition consisted of a multilevel process – a self-evaluation of the management, a customer survey and a separate assessment through experts. The assessment was based on criteria for increasing customer orientation stated in the excellence model of the European Foundation for Quality Management (EFQM).

“The high percentage of B2B providers among the best ranked shows that relationship management has also become very important in contact with customers,” commented Jutta Roller, Director Customer Service TNT. “The contest is a benchmark for Customer Relationship Management. The fact that we belong to the best in this category confirms our strategy of proximity and accessibility.”

TNT Express Germany has won a number of customer service awards in recent years.

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TNT expands in Kenya

Posted by | May 26, 2008 | |

TNT Express has acquired its long-term Kenyan agent Aircare Charters in a bid to strengthen its position in the country and develop Nairobi into a regional hub, the locally-based newspaper Business Daily reported.

The courier company has invested 138 million Kenyan shillings (EUR 1.4 million) towards expanding its foothold in the country, the newspaper said. Kenya will now be the company’s hub in the region providing a link for its operations in East and Central Africa.

TNT Express regional MD for Middle East and Africa, Jinendra Sancheti, said that the move was part of TNT strengthening its position in emerging markets and providing an extensive network to support intra-regional and international trade growth.

Kenya was strategically positioned to offer the company major traffic flows linking Southern, Eastern and Central Africa, he noted. Africa has been identified as a major growth point for the company. “Kenya provides a business opportunity for the group and we shall continue investing in the market,” he added.

TNT Express has been operating in the Kenyan market since 1980 through Aircare Charters, which held the franchise. Other major players in the market include DHL, UPS, FedEx, One World, Sky Net and Globe Flight.

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Agreement in principle on new collective labour agreement for TNT

Posted by | May 24, 2008 | |

TNT and the trade unions ABVAKABO FNV, CNV Publieke Zaak, BVPP and VPP reached an agreement in principle on a new one-year collective labour agreement in constructive negotiations. The agreement will come into force with retroactive effect to 1 April 2008 and will apply to all TNT employees in the Netherlands.
The unions will present the agreement to their members with advice to accept. This puts an end to the planned industrial action.
The key arrangements are as follows:
• All employees will receive a salary rise in the form of a structural increase of 3 pct with retroactive effect to 1 April 2008, plus 0.5 pct in the form of a monthly payment until 1 April 2009;
• The monthly payment of 0.5 pct will become a structural increase with retroactive effect to 1 April 2008 if a consensus is reached by no later than 1 April 2009 on the following:
o an Operations collective labour agreement for employees in scales 1 to 4 at TNT Post’s Operations business unit
o market-level terms and conditions of employment for Operations, Marketing & Sales and the policy and support units for employees who do not fall under the planned collective labour agreement for Operations
o market-level terms and conditions of employment for the employees of TNT Post Parcel Service, including the Transport unit
o a separate collective labour agreement for Express, TNT Head Office, Spring, Cendris and European Mail Networks (EMN)
o the monthly payment will lapse if no agreement is reached by 31 March 2009
• The agreement running until 1 April 2009 will not include any form of retrenchment in the terms and conditions of employment.

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TNT Hungary revenue jumps 26 percent in 2007

Posted by | May 22, 2008 | |

Net revenue of the Hungarian unit of Amsterdam-based express delivery company TNT jumped 26pc in 2007 as the result of a one-off project, managing director of TNT Express Worldwide Hungary Marton Jarosi said at a press conference in Budapest on Thursday. Mr Jarosi declined to reveal an absolute revenue figure.

The unit’s revenue rose well over TNT’s global revenue increase of 9.5pc in 2007.
TNT Express Worldwide Hungary spent a little more than HUF 300m on developments last year, including HUF 120m to build a 1,200-square-metre logistics centre in Szombathely, near Hungary’s border with Austria. The centre is the unit’s third in Hungary. TNT Express Worldwide Hungary also spent HUF 55m to upgrade its IT system and HUF 128bn on other infrastructure investments.

This year the unit plans to spend HUF 310m on investments, including HUF 83m on IT developments. Mr Jarosi said TNT is market leader on Hungary’s HUF 20bn a year express delivery market. The unit employs a staff of 459.

1.00 USD=155.313 HUF

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