Fujitsu Siemens Computers rolls out its ‘Service Express’ in partnership with DHL UAE
Fujitsu Siemens Computers has launched its latest customer service initiative – the Service Express. The new concept, created in partnership with DHL, is aimed at providing customers with rapid collection and servicing of their Fujitsu Siemens Computers products without having to brave the road traffic.
The service is being launched at Gitex Technology Week and will be available to customers across the UAE. The concept will gradually be extended to some other countries across the Middle East region in the near future.
Customers with Fujitsu Siemens Computers products under warranty can take advantage of this new service by calling the Service Express number to report a fault or request for a service. The Service Express team ensures that the unit is collected from the customer’s home or office, serviced or repaired, and delivered within a given time frame. During this time, customers are regularly updated on the status of their product.
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