Crozier demands review of UK Royal Mail staff policies
Adam Crozier, the chief executive of the Royal Mail, has started a board-level review of staff recruitment and training policies following damaging revelations broadcast in a television documentary last week.
An undercover reporter filmed mail left unsorted while workers were skiving, stealing from and dumping letters. It also showed untrained temporary staff being sent out on delivery and failing to complete their rounds. “Clearly, at board level we need to review some of our procedures and practices with regard to recruitment and training,” Crozier told The Sunday Telegraph. However, Crozier rejected the overall picture painted by the Dispatches documentary on Channel 4 of a shambolic organisation with slack management.
Read More
