Tag: UK

Royal Mail’s Marketing Director Paul Rich is introducing a new structure, to align his team more closely with the company’s sales force. The move is to enable more effective and customer-driven development of products and services as the company’s marketplaces become increasingly competitive.

The review of Royal Mail’s marketing structure has led to five new areas covering products, sectors, brand, commercial policy plus pricing and value added solutions. A director for each area will report directly to Rich.

The new team will be responsible for all Royal Mail branded products and services, including special stamps and philatelic products, international services and logistics where marketing was previously carried out within separate business units.

The Royal Mail’s exemption from VAT is to be examined as part of a consultation on the postal group’s “special privileges”, it was announced.

The industry’s regulator Postcomm said VAT exemption distorted competition in a significant part of the postal service and should be reviewed “as a priority”.

The Royal Mail’s exemption from parking restrictions and harbour charges and power to require ships or aircraft to carry mailbags will also form part of the consultation.

Royal Mail hopes that leasing computers to staff for use at home with their families will boost online skills.

Postman Kevin Shields from Rugby would never describe himself as being at the forefront of technology. His daily routine is to take a red van and deliver letters to nearby Bilton and Newton in Warwickshire, and across the border to Lutterworth in Leicestershire. He has been doing his rural round for the past 12 years.