Regulator questions service cost analysis
Consignia found itself at odds with regulator Postcomm last night after publishing comparisons of its delivery times and costs with those elsewhere in Europe.
The company soon to be known as Royal Mail is in the process of negotiating a 1p rise in first and second class postal charges in an attempt to secure a much-needed pounds 170m-a-year boost in revenue.
Stamp prices have fallen in real terms over the last five years and are said by the company to be among the lowest in Europe. But Postcomm yesterday accused Consignia of failing to compare like with like when it suggested that next-day delivery costs in Germany, for instance, amounted to 101p compared with 27p in the UK.
