Postal workers have voted overwhelmingly to accept a two-year pay offer, ending the threat of national industrial action, it was announced tonight.
Members of the Communication Workers Union backed the deal by 52,438 votes to 22,059 in a 52% turnout.
The deal is worth 2.2%, backdated from last October, and 2.3% from October this year.
ROYAL Mail paid pounds 15million compensation to unhappy customers last year, new figures reveal.
It follows more than 1.6million complaints from users, according to watchdogs.
More than half the compensation bill was for items lost in the post.
But it was also forced to fork out for damaged goods, late deliveries and failure to redirect mail.
A spokesman for Royal Mail’s owner Consignia – which is losing pounds 1.5m-a-day – admitted: “It’s not good enough.”
Guide to Distribution Parks 2002
Read MoreA national secure parcel delivery company is creating 50 new jobs with the introduction of a new service. This follows an increase in demand from major customers such as J Sainsbury and Iceland.
Read MoreNetto, the discount supermarket chain with 120 stores across the UK, has awarded a 3 year contract for the delivery of frozen, chilled and ambient products to DFDS Logistics.
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