Cost of CRM
In the UK, customer relationship management tools market will total UKPd2
bil-UKPd15 bil, depending on whose figures you use, says Royal Mail’s Derek
Fairhurst
Tag: UK
Postal services – What does the future hold?
Ian Senior – International postal administration comparisons; The 5-10 year prospects for traditional mail; The new technologies and How postal markets may be liberalised
Read MoreGATS – The Global Alliance of Transportation Systems
Geoff Formstone – International mail tariffs are subject to three areas of cost:
Costs incurred in origin country; International transportation; Costs incurred in destination country.
Airlines need to focus on time definite services
Chris King – airlines need to focus on time definite services
Read MoreeBusiness: implementing for success
Bob Harris – Posts are continuing to invest in eBusiness, but without a clear view of likely outcomes.
Read MorePost & Parcel Magazine
Post & Parcel Magazine is our print publication, released 3 times a year. Packed with original content and thought-provoking features, Post & Parcel Magazine is a must-read for those who want the inside track on the industry.