Listen to all the Customers
The way in which proper listening affects a business – the machinery needed to provide the right response – and the way in which a company talks to its consumers through the implementation of its policies.
Read MoreThe way in which proper listening affects a business – the machinery needed to provide the right response – and the way in which a company talks to its consumers through the implementation of its policies.
Read MoreInternational outbound market; The role of the international mail consolidator and recent market changes; focus on critical success factors for both international and inland mail.
Read MoreImportant market trends; The Dutch & UK situation and The way forward
Read MoreTHE campaign to save hundreds of rural post offices across Northern Ireland from closure is being taken directly to Industry Secretary Stephen Byers this week. Mr Byers is in Llandudno, Wales, for the annual conference of the National Federation of Sub-Postmasters. And local representatives of the NFSP are there to demand answers.
Read MoreWe’re an express operator with a freight forwarding ability,” says Malcolm Smith, MD of
Europa Worldwide Services. It is a potent combination which saw turnover grow by 6% to œ52m (E58.8) last year. And the judges in the IFW Freighting Industry Awards 2001 were sufficiently impressed by some of the recent initiatives going on across Europa to give the
company the Express Operator of the Year title a couple of months ago. Subject of a management buyout last year, Europa was launched back in 1975. Its strength was road
distribution until the early 1990s and, although its sea and air freight departments are growing fast, this remains the linchpin of the operation. Of 6,000 international shipments made per week, 5,000 are by road.

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