Tag: UK

Consultation starts on changes to post office network in Cumbria

Post Office Ltd opened a six-week local public consultation on its Area Plan for Cumbria with the criteria and factors set by the Government in its Response Document (DTI The Post Office Network, Government response to public consultation May 2007 – www.dti.gov.uk/consultations/page36024.html).

The Area Plan proposes future provision of Post Office services through a network of 226 branches across the area, including 10 outreach outlets, while 35 existing branches would close.

Under the proposals, 98.5% of the area’s population will either see no change, or will remain within one mile of an alternative branch.

The 10 outreach services would use innovative ways to continue to provide Post Office services- particularly in smaller communities – where the existing branch is proposed for closure.

Possible types of outreach outlet could include a mobile service visiting small communities at set times, a hosted service operated within a third party premises for restricted hours each week, or a partner service within the premises of a local partner such as a pub landlord.

The detailed Area Plan proposal is now available from Post Office Ltd at www.postoffice.co.uk/networkchange, by emailing: [email protected] or by writing to: Post Office Ltd, Freepost Consultation Team (no stamp required).

Post Office Ltd is now seeking views on the proposed future service provision in the area, in particular views on access to Post Office services, the accessibility of alternative branches to those proposed for closure and the appropriate form of outreach to be provided.

The Government has already undertaken a 12-week national consultation before reaching a decision to reduce the UK-wide network of Post Office branches by up to 2,500 from its current level of over 14,000, while continuing to provide funding to support a more sustainable network in the future. The proposals now published support the national accessibility criteria introduced by the Government.

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DHL wins GBP 9 million contract with UK's leading single-price retailer

DHL Exel Supply Chain today announced that it has won a new three year contract worth GBP 9 million (11.8 million euro), with Poundland, the UK’s largest retailer of GBP 1 products. DHL will be importing consumer products from China and transporting them to stores across the UK, utilizing the expertise from its extensive global network.

DHL will transport a variety of products for Poundland from UK outbases in Billingham, Hatfield and Belshill and will provide deconsolidation center services at ports in Felixstowe and Southampton. The inward freight from China will be managed by DHL’s specialist International Supply Chain team, which provides end-to-end supply chain management expertise.

DHL’s solution will significantly reduce transport costs by the introduction of double-deck trailers and by revising store delivery schedules. DHL’s ability to provide transport outbases and deconsolidation centers in key areas played an important part in securing this contract.

Poundland has 167 stores throughout the UK, each receiving up to five deliveries a week. DHL’s deconsolidation centers will be handling between 3,000 and 4,000 containers each year, transporting a range of products for Poundland covering: food and drink; health, baby and beauty; household; homewares; toys; DIY and petcare products.

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Mobile working solutions sought by Royal Mail

Its intention is to establish contracts with providers in the areas of service management, mobile application, systems integration and in-life management support. The deal will provide up to 130,000 hand held devices and is thought to be the largest of its kind in the UK and possibly the world.

Having put out a tender, Royal Mail is aiming to enter negotiations with up to five service providers. The hand held device management will be the subject of a separate contract to oversee hardware operation and updates.

Included within the tender is a service management requirement. This is intended to handle various aspects such as incident, problem, release, security and change management.

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Royal Mail confirms that industrial action harmed services

Figures recently released by Royal Mail confirm that industrial action during the second quarter of 2007-08 damaged services for postal customers.

78.4 per cent of First Class letters reached their destination the working day after posting, compared with an on-target performance of 93 per cent in the first quarter of the year.

Royal Mail Marketing Director Alex Batchelor said, ‘We are very aware that our customers simply didn’t receive the service they deserve as a result of this year’s strike action by the Communication Workers Union —and we’re very sorry that they were let down.

‘Customers are all too aware that strike action continued during the third quarter of the year which means that targets will also be missed for the autumn period. The recent vote in favour of our pay deal is good news for customers —it’s a green light for Royal Mail to invest in new technology and modernise our operations so that we can return to the record highs in quality of service reached in the last two years and build on that success for the future.’

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