Tag: UK

The Post Office HomePhone service launches special offers

Posted by | Jul 3, 2007 | |

A staggering one million minutes are given away to callers by the Post Office® every month as part of its free and unlimited call offer. Each month, selected destinations are included in the offer – in August the focus will shift from North America to Australia and New Zealand.
Every Sunday in July, Post Office phonecards are offering customers the chance to chat for as long as they want to friends and family in Canada and the USA for 15 pence per call.
Throughout July, Post Office phone cards also offers free calls every Saturday between midday and midnight GMT to France, Germany, Italy and Portugal – so calling friends and family living or holidaying on the continent has never been easier or better value
Over two million minutes are used by Post Office phone card customers per week. By dialling a free phone number from a UK landline, customers using the cards benefit from great call costs, no connection or maintenance fees and per second billing.
The Post Office HomePhone service was launched in January 2005 and has quickly become one of the fastest growing residential telephony providers.
HomePhone is committed to offering a simple, transparent service and was the first alternative provider to offer a single itemised bill for both line rental and call charges.

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Citipost continues deliveries during Royal Mail strike

Posted by | Jul 2, 2007 | |

On 29th June 2007 Royal Mail postal workers upheld their 24 hour strike.
The union’s executive decided to go ahead with the first national postal strike for 11 years after talks with Royal Mail broke down. Whilst this left many customers unsatisfied Citipost clients were very happy to receive continued end-to-end services during the Royal Mail strike last Friday. As a result, BBC News interviewed Daniel Charlesworth, Chariman, Citipost to see how Citipost was responding to client needs during the strike. The BBC News team also went out with one of Citipost’s drivers in London to see the client deliveries in action.

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Crown Post Office branches – strike update

Posted by | Jul 2, 2007 | |

More than 99.8 pct of the Post Office network -around 14,190 branches – was serving customers this morning although strike action led to the closure of 25 Crown branches until 12noon.

Most of the 14,220-strong network is run as private businesses by subpostmasters or by retailers under franchise agreements but the CWU had called strike action in the 458 Crown branches where the Post Office directly employs the counter staffs who work there.

However, half the counter staff turned up for works this morning and together with management volunteers, just 25 of the 458 Crown branches were not open for business until lunchtime.

The Crown network – which includes the largest branches in high streets and shopping centers – is losing around GBP 70 million a year on its operations, which is unsustainable long-term.

Meanwhile, postmen and women in Royal Mail’s letters business were at work today delivering, collecting, sort and transporting mail.

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UK strike hits postal services

Posted by | Jul 2, 2007 | |

Some main post offices could be closed on Monday as the Royal Mail is hit by a fresh strike in a row over transferring services to WH Smith stores.

Hundreds of members of the Communication Workers Union took industrial action from 6am to midday in protest at plans to close 85 so-called Crown post offices and move their services to the high street retailer.

Workers at the UK’s 465 Crown Offices staged a similar walkout on Friday as part of the national postal strike, which crippled deliveries.

The union regards the WH Smith move as privatization and has warned that 1,500 jobs will be axed and workers who remain will suffer pay and pensions cuts worth thousands of pounds.

The union said it expected Monday’s strike to lead to Crown post offices being closed or badly disrupted until lunchtime.

The CWU warned there will be further strikes unless the Post Office returned to negotiations with an improved offer on pay and job security.

The postal organization said managers will be drafted in to work in affected offices, while the 13,800 sub post offices are not involved in the dispute and will all be open as normal.

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Post Offices hit by Royal Mail strike

Posted by | Jul 2, 2007 | |

A strike by Royal Mail workers led to the closure of 25 larger post offices across the country today.

The company said most of its network of crown offices opened despite the walkout by members of the Communication Workers Union in a row over transferring services from post offices to WH Smith stores.

A Post Office spokesman said: “The overwhelming majority of branches were serving customers today. We’re very sorry for any inconvenience caused by the CWU strike action which meant we were not able to open a small number of offices.”

Half the counter staff turned up for work, and together with management volunteers managed to keep open all but 25 of the 458 crown branches, said a spokesman.

Hundreds of union members were on strike until midday in protest at plans to close 85 crown branches and move services to the High Street retailer.

The union regards the move as privatisation and warned 1,500 jobs will be axed and workers who remain will suffer pay and pension cuts worth thousands of pounds.

The union’s national officer, Andy Furey, said: “Members have been left with no alternative but to take strike action as management is steam-rolling ahead with closures of crown post offices across the UK.”

The union warned there will be further industrial action unless the post office returns to negotiations with an improved offer on pay and job security.

The Royal Mail said its crown network, which includes the largest branches in high streets and shopping centres was losing around GBP 70 million a year on its operations, which was unsustainable long-term.

Meanwhile, postal workers were clearing the backlog of mail caused by last Friday’s 24-hour strike in a separate row over pay and jobs.

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