Tag: UK

Doubt cast over UK Royal Mail reliability

Posted by | Dec 1, 2005 | |

Post for millions of people is going missing or arriving damaged, according to a new survey that casts doubt over Royal Mail’s reliability. One quarter of householders surveyed by Which? magazine said at least one postal item sent to them was damaged and another item was lost in the past 12 months, while a further 34 per cent had experienced either lost or damaged mail. The figures, from a survey of 1,000 people carried out in September, flatly contradict Royal Mail’s claim to be delivering 99.9 per cent of items properly. In the run-up to Christmas, Britons are expected to spend far more ordering goods from the internet for delivery. The Royal Mail expects 70 million items to be delivered from the Web this Christmas, compared with 55 million last year. Postwatch, the postal watchdog, said the number of cases where customers had problems with the premium ‘special delivery’ service was ‘quite worrying’.

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Cover price rises inevitable – PPA UK

Posted by | Dec 1, 2005 | |

Consumer magazine price rises are “inevitable” if the removal of the cap on Royal Mail’s distribution charges goes ahead, warns the Periodical Publishers Association (PPA). The trade body says “time is running out” for it to persuade postal regulator Postcomm that it should not take away pricing controls on Royal Mail’s Presstream magazine delivery product. David Thomas, head of legal affairs at the PPA, claims that allowing the postal operator to set its own prices could result in huge cost hikes for publishers. He is also concerned by the lack of nationwide, competitive magazine distribution services being planned by entrants to the postal market, which will be opened to competition in January.

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IMRG Annual Report 2005

Posted by | Dec 1, 2005 | |

C O N T E N T S
1 EXECUTIVE SUMMARY
2 A DECADE OF GROWTH
3 THE IMRG INDEX
3.1 Electricals Index
3.2 Clothing, Footwear & Accessories Index
3.3 Beer, Wine & Spirits Index
4 THROUGH THE ROOF: E-CHRISTMAS 2004
5 2004 E-RETAIL MILESTONES
6 2005: POWERING AHEAD
7 THE INTERNATIONAL MARKETPLACE
7.1 United Kingdom
7.2 Europe
7.3 North America
8 TOP E-RETAIL OPERATIONS AND WHY THEY THRIVE
8.1 Key sector data from Kelkoo
9 RETAIL TRAFFIC DATA – 2004
10 THE HIGH STREET’S CHALLENGE
10.1 Online Trends Point To Declining Trust In Brands
11 INVESTMENT IN E-RETAIL
11.1 Drawing The Virtuous Circle
11.2 Investing In Fashion
11.3 E-retail investment survey
11.4 The big picture
11.5 Online delivery: a major opportunity for retailers and transporters
12 THE E-RETAIL TIMELINE
13 DIGITAL DOWNLOADS
14 ONLINE SECURITY
14.1 The True Cost Of Online Fraud
14.2 Fraud Prevention: What Every Merchant Should Know About Internet Fraud
15 ISIS: RAISING STANDARDS
16 ABOUT IMRG
16.1 The IMRG e-Retail Sales Index
16.2 The IMRG Senate
17 E-RETAIL INDUSTRY PRIORITIES 2005
18 IMRG SENATE & MEMBERS
19 CONTACT DETAILS

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TNT bags Woollies mailroom contract

Posted by | Nov 30, 2005 | |

A leading British retailer, renowned for offering high street shoppers great value for money, has struck a first class deal of its own – appointing TNT Managed Services to run the mailroom operations at two of its sites in the South East. TNT Managed Services has secured a prestigious contract with Woolworths to operate the mailrooms at the retail giant’s London Head Office in Marylebone, and at its Swindon distribution centre. The contract has seen the company’s mailroom team take responsibility for the timely delivery of some 300,000 packages and items of mail to Woolworths employees at the two sites every year.

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