USPS trying to improve delivery
Chicago overnight mail delivery is being rated the worst in the nation.
An audit by the Postal Service shows that first-class mail sent between Chicago ZIP codes only made it to the correct address the next day 91 percent of the time between June and September of last year.
U.S. Postal Service District Chicago spokesman Mark Reynolds is responding favorably, despite the negative report.
Reynolds says all the publicity is giving the Postal Service a chance to tell Chicago residents what it is doing to improve the situation.
Reynolds says the USPS’ Chicago district is already implementing plans, including the following: it has hired carriers to fill some of the vacant mail routes.
Reynolds says it’s also looking at its equipment, including the automated mail sorters, which have been known to put the wrong routing code on letters.
Reynolds is advising the public to do what it can to help speed-up the system. Reynolds says apartment dwellers should be sure to put their names on their mailboxes. Also, when addressing letters, everyone should include the entire address, including zip codes and apartment numbers.
Chicago postmaster Gloria Tyson says she’s ordering a review and overhaul of the entire mail delivery system.
