Tag: USA

The FedEx Edge – interview with CIO

Posted by | Mar 4, 2006 | |

IT’S EASY TO FEEL A BIT SORRY for any company’s chief information officer these days. The pace of technology is accelerating, and costs seem to be going up just as fast. But for Rob Carter, the CIO of FedEx, the job may seem even more daunting. He’s responsible for all the computer and communication systems that keep this staggeringly complex outfit running. He has to connect 39 hubs around the world with 677 airplanes, over 90,000 vehicles, and more than 200,000 employees delivering six million packages a day in 220 countries. Seconds count. The least glitch could cost millions of dollars and trigger a PR disaster. And if anything goes wrong, you know who takes the heat.

But don’t feel all that sorry for him. Carter works for a boss, CEO and founder Fred Smith, who completely believes in the importance of infotech. He gives Carter a $1 billion annual budget. Most important, Carter is at the strategic heart of what makes FedEx successful. The company is America’s second most admired and the world’s fourth most admired, by FORTUNE’s latest survey (see fortune.com), and Carter knows he helped put it there and must keep it there. If you’re in the field you love, a job doesn’t get much better than that.

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UPS is “Global Most Admired”

Posted by | Mar 2, 2006 | |

Just one week after being rated “America’s Most Admired” company in the delivery industry, UPS’s accolade has been extended to the world stage by a new survey in FORTUNE magazine. UPS now has been rated the “Global Most Admired” company in its industry, far ahead of competitors in the United States, Europe and Japan. UPS also was ranked in the Top 10 among all the companies of the world in eight of the nine attributes used to judge corporate reputation. UPS was ranked No. 2 in the world for “financial soundness” and No. 4 in “product quality” and “employment talent.” It was rated No. 5 in the world for “social responsibility;” No. 6 in the world for both “globalness” and “management quality;” No. 7 for “use of assets,” and No. 8 for “long term investment.” In the FORTUNE rankings for the Delivery industry, UPS was rated No. 1 with a composite score of 8.38 on a 10-point scale. Only four other companies out of the hundreds surveyed matched or exceeded that composite score in any industry.

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Overnite becomes UPS Freight

Posted by | Feb 28, 2006 | |

UPS today unveiled UPS Freight, marking another key step in the continued integration of Overnite Corporation into the UPS brand. Customers will begin seeing the new uniforms and newly branded trucks May 1. The rebranding includes a move to the UPS logo; new colors – a gray reminiscent of the Overnite gray combined with UPS’s signature brown, and the launch in May of a new Web site for shipping and tracking. The facilities and fleet, which includes 22,000 trailers, will be rebranded to UPS Freight over the course of several years. UPS Freight will continue to operate independently of the UPS package delivery network.

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US Postal Service has agreed to pay USD6.5 million in back wages ending wage dispute

Posted by | Feb 27, 2006 | |

The US Postal Service has agreed to pay roughly USD6.5 million in back wages to nearly 900 pilots, co-pilots and flight engineers, ending a 10-year-old wage dispute, the Labor Department announced Monday. The affected employees worked under various contracts and subcontracts to transport mail by air between January 1996 and August 2001, the department said. The agreement emerged from a dispute over the calculation of wages for flight crew employees.

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UPS Store dispute escalating

Posted by | Feb 24, 2006 | |

Three hundred of The UPS Store owners plan to sue United Parcel Service Inc. and its subsidiary, Mail Boxes Etc, for undercutting their profits. Hundreds of other UPS Store owners could follow suit, the culmination of a long-festering feud between many store owners and their franchiser. Store owners’ chief complaint is that Atlanta-based UPS which sets the rates that more than 4,100 UPS Stores in the United States can charge customers for shipping, offers cheaper rates to its direct-pickup customers and imposes requirements burdensome on the store owners. UPS acquired San Diego-based Mail Boxes Etc Inc in 2001, and in 2003, the vast majority of Mail Boxes stores changed their names to The UPS Store, while the UPS subsidiary that oversees the stores retains the Mail Boxes Etc name. All new US franchisees after 2003 were branded The UPS Store.

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