Tag: USPS

US Postal Service scores big in customers’ delivery comparisons

Posted by | Dec 30, 2004 | |

The US Postal Service – no stranger to measuring itself for performance success and customer satisfaction – took the lead in four informal parcel delivery tests conducted by postal customers this holiday mailing season. The “New York Times,” “Grand Rapids Press” (MI), KSLTV (UT) and KTVI (MO), within days of one another, conducted mailing comparisons among the US Postal Service, DHL, FedEx and United Parcel Service, measuring delivery time, quality and cost, shipping identical items ranging from coffee mugs and holiday ornaments to pecans within each test and using comparable classes of mail.

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Deutsche Post’s DHL to handle US Postal Service’s packages to Germany

Posted by | Dec 23, 2004 | |

Deutsche Post World Net AG said its express mail courier DHL has agreed to transport 600,000 packages per year to Germany for the US Postal Service, beginning in January. No financial details were disclosed. Deutsche Post said the new contract will create 20 new jobs in its international mail centre at Frankfurt airport and 20 in its package centre in Saulheim in the German state of Rhineland Palatinate. US Postal Service’s packages to Germany were previously handled by General Logistics Systems.

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Lockheed Martin wins USD26M U.S. Postal Service order

Posted by | Dec 9, 2004 | |

Lockheed Martin said Thursday that it has been awarded a USD26 million deal by the U.S. Postal Service to provide the agency with 1,200 wide field of view cameras. The cameras will be used for reading bar codes and optical characters at post offices nationwide.

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USPS: A Valued Partner

Posted by | Dec 8, 2004 | |

The following is a commentary by Jerry Hempstead, Vice President of National Accounts, DHL, which was prepared for Traffic World magazine.

Innovation may not be the first word that springs to mind when thinking of the U.S. Postal Service. However, for the home parcel delivery business, the USPS has been at the forefront of innovation as it has coped with new competition and critical changes in the behavior of its customers. The millions of consumers who receive packages at their homes each year may not see it, but the residential delivery process has been completely transformed over the last five years, and the USPS is at the heart of it.

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US Postal Service ends fiscal year USD3 billion in the black

Posted by | Dec 7, 2004 | |

The US Postal Service finished its fiscal year just over USD3 billion in the black, helping the agency reduce its debt and keep a promise that postal rates won’t go up until 2006. Net income of USD3.1 billion was down from USD3.9 billion a year earlier, but was better than officials had expected thanks to cost cutting and an increase in advertising mail, according to postal chief financial officer Richard J. Strasser. But Strasser also noted a third annual decline in the volume of first-class mail – the cards and letters that account for the majority of the income for the post office. “The financial results are masking changing circumstances,” Strasser said. Increases in first-class mail have helped cover the rising costs of inflation in the past. Now advertising mail is the growing segment, but volume can vary widely in response to business conditions and it contributes far less to the agency’s bottom line.

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