Accenture assists PosteMobile in reducing fraud and improving reseller performance
Accenture teamed with HP to develop business solutions for PosteMobile, reports Reuters. The solutions provide security for customer financial transactions, deliver a high level of fraud protection, and enable mobile handsets to transfer money, payments, and make purchases.
Accenture implemented and maintains PosteMobile’s fraud management solution, which is based on the HP CentralView software platform. The solution enables PosteMobile to securely generate revenues and improve its dealer channel performance. With this solution, PosteMobile has monitoring and analysis tools providing intelligence for more informed decisions on company’s strategic business interests, such as pinpointing fraud and assessing dealers` impact on profitability.
The fraud-management and dealer-performance solutions that Accenture and HP are implementing are designed to provide PosteMobile with a variety of benefits, including:
– increased precision in detecting fraud and other abnormal behavior, through user-defined key performance indicators, with threshold alarming;
– enhanced case management capabilities, with escalation, notification-management and advanced reporting capabilities;
-detailed reports and user-friendly graphic displays for a comprehensive view of customers` and dealers` activity and trends; and
– advanced security and audit capabilities to reduce internal errors and intentional misconduct.
