DPD has signed coffee maker Nespresso up for another three-year logistics contract in Belgium and Luxembourg.
The Geopost subsidiary has been working with Nespresso for years, but went through a new competitive tender process earlier this year to win an extension of the partnership.
The deal should see DPD delivering many thousands of packages to Nespresso’s corporate clients over the next three years, DPD said, including coffee machines, parts and supplies.
It will also involve reverse logistics with empty coffee capsules collected as part of Nespresso’s recycling programme.
Nespresso said it chose DPD for the contract as a result of its primary focus on quality of service, and the company’s innovation in providing features like its DPD Predict service, which allows customers control over when deliveries are made.
“As our logistics partner, DPD is ‘the last mile’ in our supply chain. The drivers literally visit our customers’ homes. It’s only logical to require impeccable service,” said Jornt Depreter, Procurement Manager for Nespresso Benelux.
“We appreciate DPD for how they innovate in their market. We want to stay a step ahead of our competitors; new applications like DPD Predict, which arranges delivery when it’s convenient for the customer, help us achieve that goal.”
DPD said that sustainability was also key to winning a continuation of its deal with Nespresso. The company, owned by France’s La Poste Group, launched a new carbon offsetting programme this year that makes its shipments carbon neutral without an extra fee for customers.
The firm said its Total Zero programme contributes to Nespresso’s own “Ecolaboration” initiative of reducing corporate environmental impacts.
Marc Morioux, Managing Director of DPD BeLux: “Sustainability is an important priority for DPD, a core principle that we clearly share with Nespresso. Through our Total Zero programme, we guarantee that every package sent via our network will be completely carbon-neutral, without additional costs for the client.”