Next renews two-man home delivery contract with DHL
Next has renewed its two-man home delivery contract with DHL Supply Chain for another three years. DHL will continue to deliver big ticket furniture items to Next customers from its UK out-base network.
Next customers can choose from a range of flexible delivery options, including timed delivery slots and in-home product assembly services.
Simon Kelly, Logistics and Customer Services Director, Next, commented: “As well as developing a new automated furniture warehouse, we recognized the need to update our omni-channel order fulfilment systems for our two-man home delivery operation. We therefore continue to need a partner that is committed to continuous improvement in customer service whilst delivering efficient operations. We felt that DHL was best placed to offer us both and we are pleased to renew our contract with them for a further three years”.
