Tag: GrayHair

GrayHair Software Receives U.S. Postal Service NCOALink Limited Service Provider Certification

GrayHair Software, Inc. has received U.S. Postal Service® certification as an NCOALink® Limited Service Provider. This certification allows GrayHair to offer NCOALink technology as part of GrayHair’s mail tracking and address quality services.

NCOALink processing uses data derived from the U.S. Postal Service® Change-of-Address (COA) database, using a secure process that enhances security of COA information. NCOALink technology allows mailers to update their lists with address changes before they are entered into the mail stream.

As a proactive move update process, mailers are satisfying USPS Move Update requirements with multiple methods. Today, mailers for First-Class Mail® are required to meet the Move Update requirements and in November for Standard Mail®. The best practice is to provide the NCOALink service and include Address Change Service (ACS™) too. The savvy mailer today performs aggressive Move Update processing to speed delivery and minimize costly Undeliverable-as-addressed mail pieces for any mail class.

GrayHair’s Move Update services are available to licensees of GrayHair’s MailTrak and Address Quality suite of software.

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GrayHair Software Selects Raymond Chin to Lead Product and Development Initiatives

GrayHair Software announced today the addition of Raymond Chin as Vice President, Product Development and Management. Mr. Chin is a globally recognized innovator and expert in software development for postal and USPS-related applications, specifically address-related CASS implementation.

Mr. Chin was Director of Product Management for Group1’s Coding Solutions, including CODE-1 Plus, Finalist, Universal Coder, Canadian CODE-1 Plus and AddressNow. Chin is a graduate of Salisbury University, Salisbury, MD, with an advanced degree from George Washington University, Washington, D.C. Raymond and his family currently make their home in Southern Maryland.

Chin added, ” … joining the GrayHair Software team provides an excellent opportunity to capitalize on emerging needs of leading companies to fully use Intelligent Mail Barcodes in conjunction with best practice address validation and correction. In today’s world, mail tracking is critically important; our vision at GrayHair is tracking mail with unparalleled address accuracy, providing companies a streamlined business method for enhanced mail processing. Mailers know the impact this has on Customer-Managed Relationship (CMR) initiatives, and ultimately, ROI for their mail and postage investment.”

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