FedEx expanding next-day delivery with Extra Hours – and growing its PUDO network

FedEx expanding next-day delivery with Extra Hours – and growing its PUDO network

Dean Maciuba, Managing Partner North America at Last Mile Experts, discusses FedEx Extra Hours and FedEx’s expansion of out-of-home delivery options:

  • What FedEx Extra Hours is (1:45)
  • What it means for FedEx (3:35)
  • Extending order deadlines for next-day delivery and optimising stock held in distribution centres (4:05)
  • Driving scale and profitability (6:45)
  • The profile of retailers that will offer next-day delivery (7:35)
  • The problems big retailers are facing when taking on Amazon and other e-commerce players (8:30)
  • FedEx expanding buy online, pick-up in store (9:15)
  • FedEx’s PUDO partnerships with Walgreens and other retailers (11:00)
  • Redirecting residential deliveries to PUDO points (12:00)
  • Do consumers really want to collect parcels from a PUDO point? (13:10)
  • Amazon’s home delivery strategy (14:00)
  • Density of PUDO networks (15:40)
  • Will carriers start charging more for residential delivery? (16:40)
  • Amazon’s home delivery network (17:30)

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About The Author

Ian Kerr

Ian Kerr is the founder and host of the Postal Hub Podcast. He has presented at many prominent postal and delivery events, and has contributed articles to Post&Parcel, the Mail & Express Review as well as chapters in Reinventing the post (2013) and Exploring New Frontiers: Reshaping the postal industry (2018).

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The Mail & Express Review (MER) Magazine is our quarterly print publication. Packed with original content and thought-provoking features, MER is a must-read for those who want the inside track on the industry.


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