LINDIWE KEWELE, GROUP CEO SOUTH AFRICAN POST

LINDIWE KEWELE, GROUP CEO SOUTH AFRICAN POST

Before we get to Lindiwe Kewele, Acting Group CEO at South African Post Office, I cover some recent developments in parcel delivery:

Australia Post’s new partnership with Doddle (called Click & Return)

How retail shops (PUDOs) will be added to the post office and parcel locker network

How customers will interact with Click & Return at checkout

Amazon’s new parcel locker and PUDO network

A surprising choice for parcel locker locations

Retailers partnering with Amazon to be PUDO points

PostNL’s changes to procedures for failed first-time residential deliveries

Then Lindiwe Kewele, Acting Group CEO at South African Post Office, discusses:

Post office access in rural areas

Social grant payment – and how SAPO delivers it

Providing access to financial services

Funding the USO and being self-sustainable

Mobile postal services

Migrating to non-cash payment alternatives, including mobile money

Financial services for the elderly – including using biometrics to identify customers

Future postal services

Making delivery services more efficient and customer-centric

Competition in parcels

Stimulating cross-border e-commerce within the region

Relevant Directory Listings

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Metafour Ltd

NetCourier fulfilment software is a single point of integration for connecting eCommerce platforms, WMS, and order management. Our software provides couriers, 3PLs and retail logistics companies a system that seamlessly connects them to their customers & suppliers. NetCourier is integrated with over 20 carriers such […]

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Other Directory Listings

About The Author

Ian Kerr

Ian Kerr is the founder and host of the Postal Hub Podcast. He has presented at many prominent postal and delivery events, and has contributed articles to Post&Parcel, the Mail & Express Review as well as chapters in Reinventing the post (2013) and Exploring New Frontiers: Reshaping the postal industry (2018).

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