Quiqup founder and CEO Bassel el Koussa

Quiqup founder and CEO Bassel el Koussa

Bassel el Koussa, co-founder and CEO of same-day and next-day delivery company Quiqup, is my special guest. We discuss:

  • How Quiqup was founded
  • The original Quiqup concept and how it evolved
  • Creating a model that works at scale
  • Enabling same-day, next-day and time-slot delivery for retailers
  • The growth in same-day delivery in e-commerce
  • The importance of ship-from-store in omnichannel retail
  • Reimagining retail stores – changing the retail experience and creating micro-fulfilment centres
  • The technology that powers Quiqup’s real-time view of its operations
  • The continuous delivery concept
  • How Quiqup’s Task Operations Manager works – including dynamic task allocation
  • Customer-facing interactive delivery management
  • Quiqup’s partnership with Parcelly (micro warehousing and express delivery)
  • The Quiqup delivery fleet

Listen to the podcast by clicking on the play button on the audio player above (may take a few seconds to load and start playing). You can also listen (and subscribe) to the podcast via Google Podcasts, iTunes, and Spotify.

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The Postal Hub Podcast is the weekly podcast for the global postal and delivery sectors. For more information, visit the Postal Hub Podcast website at thepostalhub.com

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About The Author

Ian Kerr

Ian Kerr is the founder and host of the Postal Hub Podcast. He has presented at many prominent postal and delivery events, and has contributed articles to Post&Parcel, the Mail & Express Review as well as chapters in Reinventing the post (2013) and Exploring New Frontiers: Reshaping the postal industry (2018).

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