UK Royal Mail breaks record for delivering first class mail in first quarter
UK postal service Royal Mail said it broke a record for delivering first class mail in the first quarter of 2006/7.
The state-owned group said 94.1 pct of first class letters posted between the end of March and early June arrived at their destination the next working day, well above its 93 pct national target.
Second class mail also beat its 98.5 pct target, with a 99.1 pct performance over the same three-month period — its best first quarter result on record.
Mail services used by larger businesses also exceeded their targets, including Mailsort bulk business mail services, Presstream for magazine and catalogue mail, and PPI (Postage Paid Impression) services for mail posted in pre-paid envelopes, the group said.
Managing director of Royal Mail Letters, Ian Griffiths, said: ‘The challenge we now face is to continue improving upon the consistent, high quality service we are delivering to our customers as competitors are becoming established in the UK mail market – which was opened to full competition from January 2006.’
