DHL Express signs two-year GBP 36m contract with RS Components

DHL’s new contract with RS Components builds on a long-standing strategic partnership
DHL Express confirms that it has signed a contract worth GBP 36 million over two years with RS Components, Europe’s leading distributor of electrical, electronic and industrial supplies. The contract marks a new stage in the long-standing relationship between the two companies, which is based on ever-improving service levels and new product initiatives.

The contract signed by Chris Muntwyler, CEO DHL Express UK and Ireland, Klaus Goeldenbot, UK General Manager RS Components, and Frank Peplinski, General Manager RS Supply Chain, ensures that DHL will continue to be RS Component’s express delivery distributor in the UK and Europe for the next two years.

RS Components is one of DHL’s large customers in the UK and the company has built much of their existing client base around DHL’s reliable transportation service. DHL provides a domestic delivery service to RS that involves deliveries to RS customers the length and breadth of the UK – around 15,000 deliveries are made using this service every day. DHL delivers a further 1,500 packages a day to RS customers in Europe, from Scandinavia to southern Europe.

A strategic partnership

The new agreement builds on a long-standing twenty-four year strategic partnership between DHL and RS Components that has given consistently high quality service and flexibility at reasonable cost. The delivery and handover of RS consignments by DHL represents the final stage of each individual order. Outstanding customer service and on-time deliveries are key to RS’s business. A close working relationship between DHL and RS that goes well beyond a normal distribution deal ensures that this is achieved.

RS Component’s objective – to provide a part for every job – is strongly complemented by DHL’s global network. DHL plays a key part in delivering RS Components’ industrial goods from RS’s operating companies in over twenty countries.