US Postal Service again named ‘most trusted’
More than 87% of the 7,000 Americans surveyed ranked the Postal Service first among 74 agencies.
Consumers Rank USPS at Top of 74 Agencies in Ponemon Institute Survey.
The premier privacy trust study in America has named the U.S. Postal Service (USPS) the “Most Trusted Government Agency” for an impressive fifth year in a row.
More than 87% of the 7,000 Americans surveyed by the Ponemon Institute in its 2009 Privacy Trust Study of the United States Government ranked the Postal Service first among 74 agencies. The top ranking means Americans trust USPS as the government agency best able to keep their information safe and secure. The average score among federal agencies included in the survey is 50 percent.
The first survey has been conducted in 2004. In addition to ranking as the top government agency every year, USPS also has increased its privacy trust score every year.
The survey asked 7,000 Americans, selected at random, to rank federal agencies based on their ability to handle and protect personal information. Questions ranged from factors that create trust in an agency and how confident consumers are that the agency will protect their information, to limiting the amount of information collected.