FedEx technological performance has been acknowledged by Compaq Computer Corporation
FedEx Express has been honoured the “International Supplier of the Year” award from Compaq Computer Corporation for its performance in managing portable computer shipments in 2000 for Compaq’s North America Regional Logistics Operations. (4/10/2001)
Apparently Texas-based Compaq, chose FedEx based on the company’s consistent ranking above other transportation suppliers for on-time performance, electronic-data interface compliance, claims, costs, service and total tonnage handled.
“The company’s ability to start up operations, allocate space to Compaq and provide complete in-transit visibility set FedEx Express apart as an exceptional transportation supplier,” Joe Kaplewicz, Compaq’s director of logistics for North America Operations, said. He added, “The implementation of FedEx Express helped Compaq to meet key customer deliverables and contributed to our overall customer satisfaction goals.”
FedEx technology integration with Compaq systems in Asia last year, coupled with FedEx expertise in global supply-chain management, dramatically shortened the delivery cycle of portable computers manufactured by Compaq in Taipei, Taiwan, and shipped to the United States.
Through FedEx International Priority Direct Distribution service, FedEx manages the pick-up of portable computers from manufacturers in Taipei and delivers them directly to Compaq’s retail customers in the U.S., eliminating the need for costly warehousing. The FedEx international service enables distribution of shipments from one origin to multiple recipients in a single country through consolidated customs entry.
“Integrated system technologies provide the end-to-end tracking visibility that Compaq customers require, from the moment an order ships,” David B. Edmonds, FedEx senior vice president of Worldwide Services, said. “Recognition of FedEx as a top international supplier for Compaq is a testament to the customer-driven efforts of FedEx people and functions worldwide.”
