The European Parcels Market

The European Parcels Market
European Market Conditions
– internal growth 15% -25%
– express taking increased share of distribution
– massively fragmented
– no historic precedents

European Market Segment
Mono Coli (Single Pack)
– predicted growth rate 10% plus ecommerce influence

Multi Pack
– current growth 8% per year

Alliances – the optimum business model:
In summary
– not a panacea
– potentially highly effective
– service will not become a commodity
– customer care strategy is the key