Brussels 2011: World Mail Award winners revealed!

The winners of the 12th World Mail Awards have been crowned during an exciting and memorable evening in Brussels (17 May). Leading players from across the industry gathered tonight at the Conrad Hotel to pay homage to those who have excelled across the course of the past year.

Honoured for his outstanding contribution to the mail industry, Massimo Sarmi, CEO and managing director of Poste Italiane, collected the Industry Leadership Award.

Sarmi said: “For me it is a great honour to receive this prestigious award, also because the judging panel includes important former and current leaders of the industry.

“This recognition is not only for my work over the last nine years, but also for my team, including more than 150,000 colleagues who interact with our customers every day.

The other big winner on the night was private Polish operator InPost. The company scooped two awards on the night – for E-commerce and Innovation.

Speaking to Post&Parcel, the InPost team – Rafal Brzoska, CEO, and Marcin Bosacki, head of international – said: “We are truly delighted to have won two awards this evening. This is the result of team effort. Hearing InPost’s name read out twice makes all the hard work worthwhile. Innovation is our top priority, so we are very happy.”

Furthermore, it proved to be a great night for Guernsey Post after the operator landed the People Management Award. The company was amongst one of the smallest represented throughout the evening.

Dudley Jehan, chairman of Guernsey Post, said: “We are all thrilled. Guernsey Post is one of the smallest postal representatives here tonight. Our business is dedicated to people, so it’s a great award to win.” In addition, the company’s HR director Steve Rains said: “This represents three or four years of hard work by the company and the unions to turn around the culture in our business.”

Well-renowned journalist Alex Puissant hosted the Awards ceremony. The event – organised by Triangle Management Services – forms part of the World Mail & Express Europe Conference, with a two-day conference commencing tomorrow. (18 May).

The 2011 World Mail Awards winners are:

– Corporate Social Responsibility – sponsored by MER: CTT Correios de Portugal

– Customer Service – sponsored by DHL Global Mail: Post Danmark

– E-Commerce – sponsored by Post&Parcel: InPost

– Growth – sponsored by PostEurop: Posten Norden

– Industry Leadership – sponsored by Pitney Bowes: Massimo Sarmi

– Innovation – sponsored by Capgemini: InPost

– People Management – sponsored by HP: Guernsey Post

– Retail Project – sponsored by Honeywell: Swiss Post

– Security – RPost UK

– Technology – sponsored by Intermec: Neopost

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